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"Probably our worst stay in poland (we went to krakow and warsaw), the most triggering part was the water, it always has a rusty smell. No body wash, toothbrush, toothpaste provided. Pillow at its worst shape and not comfort at all. However, despite all these the staff are amazing, approachable and friendly. Really wanna recognise the amazing staff for being hospitable despite the condition of the hotel. The breakfast was not bad too. The area is pretty near to everywhere we wanted to go so...

"Massive thank you for your help with my medical problems. I was absolutely amazed with the helpfulness and kindness of all staff. I would definitely book this hotel again! Sławek"

"Reposant et petit déjeuner excellent Comptez 2 km à pied pour aller au centre de zakopane mais restaurants et supérette proches "

"Nice and warm room good breakfast friendly staff and atmosphere Thank you "

"Should have an elevator "

"Clean quiet with great views of tatra mountains highly recommend to buy breakfast at the hotel, variety of really good fresh food "

"Miła spokojna okolica.Ok"

"Great location. Next to the slopes and the big hotel with the thermal baths / water park. Great breakfast. Would love to have dinner in the hotel but it closes at 6pm"

"Thin walls. Staff knew, shrugged and moved us to another building. Had to fight for room. Booked here and without proof would have slept in the car. When I showed her my iPad, she never apologized, just found us our first room which was sound proofed like a tent. "

"The photos are misleading, they show a different facility than the one we slept in... We've got room in other (older) building with not so good conditions. The room smelled very badly of sewage, we had to ventilate it a lot. Breakfast, on the other hand, was really delicious, it compensated us for the disadvantages and we generally remember the trip well. Someone very talented takes care of the breakfast food there."