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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AED 403
AED 443 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn Chula Vista San Diego South

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.0 out of 10, Very Good, 1,000 reviews
The price is AED 434
AED 478 total
includes taxes & fees
2 Mar - 3 Mar
Comfort Inn Chula Vista San Diego South

About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • Sharp Chula Vista Medical Center - 4 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel rejuvenated in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a front-desk safe
  • Luggage storage, a vending machine, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 558 out of 1321 reviews
Rating 8 - Good. 302 out of 1321 reviews
Rating 6 - Okay. 201 out of 1321 reviews
Rating 4 - Poor. 140 out of 1321 reviews
Rating 2 - Terrible. 120 out of 1321 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Excellent location for my activities
Stayed 1 night in Feb 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
It was near where we had to be and staff were polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well-appointed. The staff were helpful. Breakfast was surprisingly good and considerably improved since the last time we stayed at a Best Western.
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Fit my reason for visit !
Stayed 6 nights in Jan 2025

10/10 Excellent

Esmeralda

Liked: Staff & service, amenities, property conditions & facilities
Close to the area we need to be
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Convienient for our airport trip. good for overnight stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Queen

Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk or employees are welcoming great stay if my parents will have a vacation again i will booked on this hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Sunny-Marie

Disliked: Cleanliness, property conditions & facilities
The room we stayed in was so noisy with cars from the freeway and the bathtub has rust.
Stayed 1 night in Feb 2025

10/10 Excellent

Infinity Tax

Liked: Cleanliness, staff & service, property conditions & facilities
customer service was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice to stay there.
Stayed 1 night in Oct 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
great stay
Stayed 1 night in Oct 2024

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities
Room was a little dirty, AC unit seemed to be broken/ falling apart. We booked this hotel for convenience as we had an early flight from TJ and only a few minutes away from the CBX bridge. We kinda expected it so. If anyone is looking to book this hotel ask for a room away from the freeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service Keneth help me through my stay he was helpful, patien, understanding and always made sure i understood everything thank you so much keneth
Stayed 1 night in Jan 2025

2/10 Terrible

Edward

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Diannah Mae

Liked: Cleanliness, staff & service
Facility is expected but the friendliness of the staff makes up for it.
Stayed 1 night in Dec 2024

6/10 Okay

Anne

Liked: Staff & service
Disliked: Amenities
It's pretty run down, but the room seemed clean enough and the area safe enough. The staff was very nice. And they're remodeling the lobby so one can hope they'll fix up the rooms at some point too. With prices for everything going up it's about as good as you're gonna get for cheap.
Stayed 2 nights in Jan 2025

6/10 Okay

Filiberto

Liked: Cleanliness, property conditions & facilities
Unfriendly front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, customer service and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Karol

Liked: Amenities
Comfortable stay close to everything
Stayed 2 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not really sure, but might stay again sometime
Stayed 3 nights in Nov 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ..
Stayed 1 night in Dec 2024

10/10 Excellent

Maraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Hotel was clean and quiet, friendly staff, the front desk worker was so sweet & let me check in early. Free breakfast. Had a great experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The check in was easy and the staff was friendly. The bed was comfortable and the pillows were nice. The free breakfast was a welcome and delicious addition.
Stayed 1 night in Oct 2024