Rude staff, dirty, dangerous and did i mention rude. It was one of the worst holiday experiences you can imagine. We were greeted at reception by the most unprofessional unpleasant and plain rude German lady receptionist. Broken bed , Broken keys, exposed electrical wiring. Instead of good morning the next day she greeted us woth “
Whats your problem again”
I said we were locked out and had to get someone to use the master key cause the key to the flat wasn’t working. She called me a liar and said she is 165m tall lady and can open the door. !!! was she trying to say i didn’t know how to open a door. I replied by saying the maintainer guy can confirm and she called me a liar. What? she said she was in the flat a week ago and it was all fine. I asked how to get in next time. She said ask for the master key every time qny time. When i asked if there would be someone at reception 24/7 she said no we are very busy.
Just a lousy attitude, bad manners and very very bad facilities