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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel with a full-service spa and free water park access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Water park
Lobby
Property grounds
Game room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AEDĀ 332
AEDĀ 395 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Junior Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

Highlights

Individually furnished
Heating
LED TV
Blackout drapes/curtains
Separate bathtub and shower
Spring water bathtub
Cable channels
Desk
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel Osalle Inn

Pool
Parking included
Free WiFi
Room service
8.8 out of 10, Excellent, (81)
The price is AEDĀ 208
AEDĀ 248 total
includes taxes & fees
3 Dec - 4 Dec
Hotel Osalle Inn

About the neighborhood

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Kiosco MudĆ©jar - 11 min drive - 7.2 km
  • Chignahuapan Downtown Park - 11 min drive - 7.3 km
  • Basilica of the Immaculate Conception - 11 min drive - 7.2 km
  • Quetzalapan Falls - 16 min drive - 8.3 km
  • Tuliman Waterfalls - 20 min drive - 10.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ā€ŖEl Rincon Mexicano - ā€¬10 min drive
  • ā€ŖEnrico Ristorante - ā€¬10 min drive
  • ā€ŖChiconahui - ā€¬11 min drive
  • ā€ŖEl Portalito - ā€¬11 min drive
  • ā€ŖSalĆ³n Social "La Taberna - ā€¬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly hotel by the river
Consider a stay at Hotel y Aguas Termales de Chignahuapan and take advantage of free water park access, a terrace, and shopping on site. Treat yourself to a body wrap, reflexology, or a body scrub at SPA, the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Hot springs on site, a 24-hour front desk, and an elevator
  • 3 meeting rooms, a reception hall, and a computer station
Room features
All 65 individually furnished rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Spring water tubs and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Free water park access
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Computer station
  • Conference center (4750 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 7:30 AM - 6:00 PM
  • Hot springs water temperature (Fahrenheit) - 122
  • Massage - hot stone
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

More

  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AMā€“10:00 PM.

Is Hotel y Aguas Termales de Chignahuapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Aguas Termales de Chignahuapan?

Self parking is free at this property.

What time is check-in at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel y Aguas Termales de Chignahuapan?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel y Aguas Termales de Chignahuapan located?

Located on a river, this family-friendly hotel is within 6 mi (10 km) of Parroquia de Santiago ApĆ³stol, Chignahuapan Downtown Park, and Quetzalapan Falls. TulimĆ”n Waterfalls and Casa del Axolote are also within 6 mi (10 km).

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 52 out of 105 reviews" "
Rating 8 - Good. 29 out of 105 reviews" "
Rating 6 - Okay. 12 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 7 out of 105 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were dirty, rat poop everywhere, things were falling apart.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Y limpio
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el dĆ­a en la energĆ­a de las aguas. la experiencia del vapor tĆ©rmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso pĆŗblico o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energĆ­a. La alberca para huĆ©spedes tambien muy bien, aunque insisto , en dĆ­as con gran. afluencia me imagino que queda pequeƱa.
Stayed 2 nights in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, property conditions & facilities
El servicio de alimentos podrĆ­a mejorar un poco. Si el restaurante estĆ” abierto de 8 a 10, no es posible que a las 9:30 deje de hacer alimentos, y tmb poco calientes.
Stayed 1 night in Oct 2024

10/10 Excellent

MarĆ­a FĆ©lix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gustĆ³ es que en la alberca del hotel permiten que la gente entre con ropa, hay quienes no usaban traje de baƱo.
Stayed 2 nights in Oct 2024

4/10 Poor

benizu

Stayed 2 nights in Sep 2024

8/10 Good

alejandro

Traveled with partner
Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

EVERARDO

Traveled with partner
Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que habƭa le faltaba dulce por lo demƔs todo bien.
Stayed 1 night in Sep 2024

8/10 Good

Saira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ANTONIETA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones con su tina propia de agua termal
Stayed 2 nights in Aug 2024

8/10 Good

JOSE LUIS, TecƔmac

Traveled with family
todo ok
Stayed 2 nights in Aug 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

VĆ­ctor Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta todo muy bien!
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del restaurante muy atento y tambiƩn de las albercas familiares
Stayed 1 night in Jul 2024

10/10 Excellent

armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opciĆ³n
Stayed 1 night in Jul 2024

8/10 Good

MarĆ­a del RocĆ­o

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

german

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otro nivel
Stayed 1 night in Jun 2024