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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Relax in style at this urban oasis. Enjoy convenient perks like express check-in or explore nearby United Center.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property - evening/night
Lobby sitting area
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • Parking available
  • Free WiFi
  • 24/7 front desk
The current price is AED 441
AED 517 total
includes taxes & fees
9 Feb - 10 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

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Hyatt House Chicago Medical/University District

Breakfast included
Free WiFi
Air conditioning
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9.0 out of 10, Wonderful, (940)
The price is AED 378
AED 444 total
includes taxes & fees
9 Feb - 10 Feb
Hyatt House Chicago Medical/University District

About the neighborhood

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk
  • United Center - 9 min walk
  • University of Illinois Chicago - 11 min walk
  • Millennium Park - 4 min drive
  • McCormick Place - 6 min drive

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Billy Goat Tavern & Grill - ‬6 min walk
  • ‪Brekkie & Bake Shop - ‬12 min walk
  • ‪Dr. Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel near Rush University Medical Center
Located close to United Center and Credit Union 1 Arena, Hotel Chicago West Loop, SureStay Collection by Best Western provides shopping on site, a 24-hour gym, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), express check-out, and express check-in
  • An elevator, ATM/banking services, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Property Registration Number 60612

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Is Hotel Chicago West Loop, SureStay Collection by Best Western pet-friendly?

Yes, Hotel Chicago West Loop, SureStay Collection by Best Western allows pets (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Chicago West Loop, SureStay Collection by Best Western?

Self parking is available for USD 25 per night. Limited spots are available.

What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM–5:00 PM for a fee.

What time is check-out at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Chicago West Loop, SureStay Collection by Best Western located?

Located in Near West Side, this hotel is within a 10-minute walk of Rush University Medical Center and United Center. University of Illinois Chicago and Credit Union 1 Arena are also within 15 minutes. Illinois Medical District Station is 7 minutes by foot and Polk Station (Pink Line) is 10 minutes.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1006 reviews" "
Rating 8 - Good. 261 out of 1006 reviews" "
Rating 6 - Okay. 134 out of 1006 reviews" "
Rating 4 - Poor. 62 out of 1006 reviews" "
Rating 2 - Terrible. 64 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel for a single night stay. Great proximity for a United Center event
Stayed 1 night in Jan 2025

10/10 Excellent

Mevlida

Stayed 2 nights in Jan 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

deborah

Stayed 2 nights in Oct 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a dope little getaway
Stayed 1 night in Dec 2024

8/10 Good

Tianhui, Naperville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is ok, not a lot of parking spots available around, surrounding area at night seems a little spooky
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I especially liked the friendliness of the staff... everyone was kind and accommodating.
Stayed 1 night in Dec 2024

8/10 Good

Ryan, Davis

Stayed 1 night in Dec 2024

10/10 Excellent

Sterling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, though the parking was ridiculous. Got there and couldn't even purchase aspit to park car, were sold out.
Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Stayed 1 night in Dec 2024

8/10 Good

Hamza

Stayed 1 night in Nov 2024

10/10 Excellent

paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen at the front desk during the evening hours on 12/14 created the nicest, most efficient check in interaction with a hotel I think I have ever had. So seamless, gosh it was beautiful. Furthermore the checkout in the morning was equally as pleasent with 2-3 women with beatiful smiles greeting with the warmest "good mornings". Keep up the great work.
Stayed 1 night in Dec 2024

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Fred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way to noisy. Hotel is run down. Small room, small bathroom.
Stayed 2 nights in Dec 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just so everyone is aware they have 16 parking spots and the staff is rude. Websites, both Expedia and the hotels are incorrect. Expedia states that they have a parking space per unit. They were sold out and spent over an hour on the phone. Can’t tell you anything about the hotel but the staff was rude and make sure you call or get there super early and hope they have spots.
Stayed 1 night in Dec 2024

6/10 Okay

koakoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff customer service was phenomenal I had an issue when I first checked in with the TV and they put me in another room That's fine what I did not like was the parking they only have 16 spaces so basically it's first come first serve
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Oscar

Liked: Amenities
Great location near the united center if you’re a sports fan.
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and service for price!
Stayed 1 night in Dec 2024

2/10 Terrible

Deb

Traveled with family
Disliked: Property conditions & facilities
Our room was located directly where there was work being done on the outside of the building. We could see the lift that was being used to work on the building. Starting working at approximately 7:00 am on Friday morning maybe a little earlier and it was so loud we had to leave. We could not sleep. Next time perhaps don’t have guests staying in rooms where there is working being done outside. Very disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Bonnie, witt

Traveled with family
The art work was interesting fully equipped kitchen. Not breakfast and the parking was crazy.. friendly staff very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Comfortable amenities and nice staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Lori

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decoration and paint, well done
Stayed 1 night in Dec 2024