Great looking hotel, piss poor performance , i booked the hotel for a family of four , two adults two children, they provided a single room with a king bed , i explained it was far too small , after many talks , i had too purchase another room to link thought at full cost .
Now with the extra room the air conditioning stop working , reaching 41oc we reverted to the single room .
I explained the situation to the staff in the morning,staff said no problem it will be fix when you return from your day out . We returned and still not work .
We again reverted to the single room .
Eventually the room was fully operational only problem we checking out !
My wife stood for 45 minutes for the refund for the room, for them to deduct breakfest from the total which already been paid for !
Absolute waste of time.
We was also told to wait 45days for a refund .