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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Chiang Mai

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Chiang Mai

Outdoor pool
Exterior
Deluxe Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Property grounds
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service
The price is AED 163
AED 194 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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The price is AED 271
AED 322 total
includes taxes & fees
27 Jan - 28 January 2025
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About the neighborhood

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk
  • Nimman Road - 4 min drive
  • Tha Phae Gate - 5 min drive
  • Wat Phra Singh - 5 min drive
  • Chiang Mai Night Bazaar - 6 min drive

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai Intl. Airport (CNX) - 21 min drive

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Hotel near Tha Phae Gate
Consider a stay at Mercure Chiang Mai and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage or other spa services. The on-site restaurant, Citrus, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • RV/bus/truck parking, babysitting (surcharge), and tour/ticket assistance
Room features
All 159 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6 AM - 6 PM
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 250 for adults and THB 125 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6889 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 400 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Mercure Chiang Mai pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 400 per pet, per night.

How much is parking at Mercure Chiang Mai?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mercure Chiang Mai?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Chiang Mai?

Check-out is at noon.

Does Mercure Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A fee of THB 200 per person applies.

Where is Mercure Chiang Mai located?

Located in Chang Phueak, this hotel is within 1 mi (2 km) of Chiang Mai Rajabhat University and Chiang Mai University. Chiang Mai Night Bazaar and Tha Phae Gate are also within 3 mi (5 km).

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 348 reviews" "
Rating 8 - Good. 166 out of 348 reviews" "
Rating 6 - Okay. 70 out of 348 reviews" "
Rating 4 - Poor. 16 out of 348 reviews" "
Rating 2 - Terrible. 12 out of 348 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024

8/10 Good

Briana

Traveled with group
Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

8/10 Good

Ong

Traveled with group
Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

10/10 Excellent

alireza, Newmarket

Stayed 3 nights in Jan 2024

6/10 Okay

Praksha

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

4/10 Poor

Zachary

10/10 Excellent

Thammanoon

Stayed 1 night in Jun 2022

8/10 Good

GORDON KEE KEONG

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

JAMJUREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Michael Peter

Traveled with partner
Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022

10/10 Excellent

Henry

Stayed 6 nights in Apr 2022

10/10 Excellent

Henry David

Stayed 9 nights in Apr 2022

10/10 Excellent

Richard, Gosford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022

8/10 Good

Ulrich, Samut Prakan

Traveled with family
Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022

6/10 Okay

Richard, London UK

Traveled with group, Traveled with partner
Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020

10/10 Excellent

MercureChiangMa, Chiang Mia Thailand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest king size bed! Clean and good housekeeping service!
Stayed 6 nights in Nov 2019

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient hotel for sightseeing
The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, will come again
Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a the staff was amazing and SO helpful! Loved my stay there of 5 nights!
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Hotel is next to TOPs supermarket and not far from old town area.
Stayed 2 nights in Aug 2019