Hacienda San Gabriel

2.5 star property
Lakefront hotel with free parking connected to the convention center in Chetumal

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January 2025

Photo gallery for Hacienda San Gabriel

Family Double Room, 1 Bedroom | Terrace/patio
Individually decorated, iron/ironing board, free WiFi, bed sheets
Family Suite, 1 Bedroom, Kitchenette | In-room dining
Individually decorated, iron/ironing board, free WiFi, bed sheets
Family Suite, 1 Bedroom, Kitchenette | Bathroom | Shower, free toiletries, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Room options

Similar properties

About the neighborhood

Map
Héroes de Chapultepec, Chetumal, QROO, 77098

What's nearby

  • Museum of Maya Culture - 14 min walk
  • Explanada de la Bandera - 2 min drive
  • Chetumal Ferry Terminal - 3 min drive
  • Palacio de Gobierno - 3 min drive
  • Palacio Municipal De Othon P. Blanco - 4 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 6 min drive

Restaurants

  • ‪Wingman Chetumal - ‬10 min walk
  • ‪Carpe Diem - ‬8 min walk
  • ‪Chile's Restaurant & Grill - ‬3 min walk
  • ‪Beer Station - ‬5 min walk
  • ‪Viva la Pasta - ‬6 min walk

About this property

Hacienda San Gabriel

Hotel connected to the convention center
Hacienda San Gabriel provides amenities like a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Outdoor space

  • Patio
  • Yard

More

  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 9 AM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hacienda San Gabriel Hotel Chetumal
Hacienda San Gabriel Hotel
Hacienda San Gabriel Chetumal
Hacienda San Gabriel Hotel
Hacienda San Gabriel Chetumal
Hacienda San Gabriel Hotel Chetumal

Frequently asked questions

Is Hacienda San Gabriel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda San Gabriel?

Self parking is free at this property.

What time is check-in at Hacienda San Gabriel?

Check-in start time: 9 AM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hacienda San Gabriel?

Check-out is at noon.

Does Hacienda San Gabriel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is Hacienda San Gabriel located?

Located in the heart of Chetumal, this hotel is within a 15-minute walk of Lighthouse Museum, Museum of Maya Culture, and Museo de la Ciudad. Fisherman's Fountain and Explanada de la Bandera are also within 1 mi (2 km).

Hacienda San Gabriel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Eduardo José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, lo unico que dice la pagina que hay transportacion a el aeropuerto y NO hay
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Silvia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeño pero muy bien ubicado. Habitación amplia y limpia.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tenían conocimiento de mi llegada y no reconocieron la reservación, se trata de un lugar de 4 habitaciones, casualmente tenían una disponible y se resolvió la irregularidad. Se trata de un hotel aislado y en Chetumal es muy complicadoencontrar taxhencontrar taxi
Stayed 1 night in Jan 2019

2/10 Terrible

Steen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undvik detta boende!
Otrevligt närområde med mycket förfallna hus. Detta boende vill vi inte kalla hotell! Smutsigt, sängkläderna kändes begagnade med en massa små svarta hår på. Mannen i receptionen var inte trevlig, första han kom med var att vi skulle betala. Dyrt inte värt pengarna! Finns mycket bättre boende för en liten summa extra.
Stayed 2 nights in Nov 2018

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

EMIGDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción para trabajo
Stayed 1 night in Aug 2018