Find all hotels by Independent in Chestnut Hill, MD from AED 312

"The desk staff was terrific- very friendly and helpful. The room was clean, bed extremely comfortable, the breakfast buffet was outstanding, and the pool was great. My only negative comment would be the window treatment in our room- there was no blackout curtain or shade, just one flimsy shade that let far too much light in the room beginning at sunrise. I would have preferred a much darker environment so i could have slept later, instead of being woken up at dawn."

"Stayed here before, because of excellent conditions and staff. When I am in this area in the future, I will always stay at this location."

"Property was very clean and staff very friendly. It’s close to where I was visiting and near major roads. Very convenient. "

"Good and safe for simple necessities "

"Clean , warm and inviting. Quiet ambiance and the Staff was excellent. Thank you "

"Roomsneed updatingbut oversll goid stay"

"It's really a nice hotel. Room was clean and bed comfy. The pool was clean but could use an upgrade. Service was amazing and better than most hotels. Breakfast was delicious and definitely won my husband over because the eggs were made like cheese omelets instead of the basic scrambled. "

"Wonderful hotel "

"I didn’t know that or what an “extended stay” hotel was until I checked in. It was not listed here as one on this site unless I missed it. The check-in process was not as smooth as what I expected. The system to pay kept going in and out. I was given a key to a room that I had to view first “to make sure it was good” before getting an official room. I thought that was sketchy enough. When I went into the room, there were no silverware/cups/plates for the kitchen, the pillows were without pillow cases (one of the pillows were at the bottom of the bed), there were limited bathroom accessories, and the towels were stained. I was able to request additional items for the room to make it more comfortable and hospitable as I was hesitant to check out the other rooms offered to me. The hallways smelled like the food in everyone’s room and the elevator was broken. Thankfully it was fixed during our stay. Despite the major issues, the room was spacious, bed was comfortable, the AC was great, front desk rep was accommodating despite my complaints, and the location was convenient for food, gas, and other needs. I will not be staying at this hotel (really motel) suite again, however, it made due for one night, and other guests looked like they were used to this type of service/standard. Please consider my review as a way to improve on customer service, cleanliness, quality of the rooms, and clarity of the type of hotel this is on 3rd party sites. Thank you, An Unsatisfied Guest "