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The Dene Hotel

3.0 star property
Escape to this serene hotel retreat with beautiful gardens nearby or grab a drink at the lively bar.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dene Hotel

Property grounds
Reception
Lounge
Lobby
Single Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Double Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Twin Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Twin Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Triple Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Single Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Double Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Quadruple Room

Highlights

Separate sitting area
TV
Private bathroom
Coffee/tea maker
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
95 Hoole Road, Chester, England, CH2 3ND

What's nearby

  • University of Chester - 3 min drive
  • Chester City Walls - 3 min drive
  • Chester Cathedral - 4 min drive
  • Chester Racecourse - 4 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Chester Station - 15 min walk
  • John Lennon Airport (LPL) - 37 min drive

Restaurants

  • ‪Town Crier - ‬17 min walk
  • ‪The Lock Vault - ‬14 min walk
  • ‪The Deva Tap - ‬15 min walk
  • ‪Hoole Fish Bar - ‬11 min walk
  • ‪The Dee Miller - ‬11 min walk

About this property

The Dene Hotel

Hotel near Chester Zoo
You can look forward to a terrace, a garden, and dry cleaning/laundry services at The Dene Hotel. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • 1 meeting room
Room features
All 53 rooms boast comforts such as separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers
  • TVs with satellite channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from September 5 2023 to January 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Dene Hotel Chester
Dene Hotel
Dene Chester
The Dene Hotel Hotel
The Dene Hotel Chester
The Dene Hotel Hotel Chester

Frequently asked questions

Is The Dene Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Dene Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Dene Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Dene Hotel?

Check-out is at 11 AM.

Where is The Dene Hotel located?

Situated in Chester, this hotel is within 1 mi (2 km) of Skate Academy and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within 2 mi (3 km). Chester Station is 15 minutes by foot and Bache Station is 30 minutes.

The Dene Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 234 reviews" "
Rating 8 - Good. 72 out of 234 reviews" "
Rating 6 - Okay. 64 out of 234 reviews" "
Rating 4 - Poor. 36 out of 234 reviews" "
Rating 2 - Terrible. 32 out of 234 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester College teachers annual reunion.
In my opinion this was a low budget hotel which served the needs of my brother and myself adequately. We just needed somewhere to bed down for the night and the Dene Hotel was the ideal place due to it's location.
Stayed 1 night in Feb 2022

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities, room comfort
Got what you pay for
Bathroom not very clean, drainage very poor, sink was backing up from other rooms?.
Stayed 4 nights in Feb 2022

4/10 Poor

Roderick

Stayed 1 night in Feb 2022

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, welcoming, value for money
I stayed for 3 nights during February 2022. The staff were friendly and welcoming. My room was very spacious (the biggest one they have, I think). The shower was powerful and I had a comfortable night's sleep. I looked at the smaller doubles whilst I was there and would also book one of those. A very interesting building, spacious, airy and with lots of potential. Good value for money. Handy for the centre of Chester - either a 15 minute walk (average speed) or a few minutes in a taxi. The pub next door does excellent value for money food, so all in all a good location.
Stayed 3 nights in Feb 2022

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Druscila

Stayed 5 nights in Feb 2022

10/10 Excellent

Takeshi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I am happy with the experience! Just that I heard snoring from next door. Maybe the walk is too thin or it was so loud???
Stayed 2 nights in Feb 2022

8/10 Good

Liberty

Stayed 1 night in Feb 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Cheap and cheerful no frills, room was clean and for the price was better than expected. Staff were very helpful and were always on call, all in all a very pleasant stay.
Stayed 2 nights in Feb 2022

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent service and highly recommended to anyone it's my 2nd stay definitely would book again
Stayed 1 night in Jan 2022

6/10 Okay

Gareth

Traveled with partner
Liked: Staff & service
Hotel basic,room was cold radiator turned off.
Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & Friendly
Clean and tidy room, staff were friendly
Stayed 3 nights in Dec 2021

2/10 Terrible

Dorothy

Stayed 1 night in Dec 2021

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overnight trip to Chester
Comfortable hotel close to the city centre
Stayed 1 night in Nov 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay here.
Stayed 1 night in Nov 2021

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Staff great ,room very tired,not worth£75 in my opinion..
Stayed 1 night in Nov 2021

6/10 Okay

Louise

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Needs a serious makeover.
The hotel itself is very run down. It has a low star rating anyway but you can pay half the price for more stars and it would be much nicer. This was convenient me for location but I could have paid less and been a little further out. Too expensive for what it was. Have no idea about facilities because I was not told of any. Rooms are still key style which is very dated and the room smelt. However staff were very friendly.
Stayed 1 night in Nov 2021

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Kira M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
One night stay, staff were helpful and friendly. Easy to check in and out. On-site free parking. The room was tidy, comfortable stay overall. Would use again.
Stayed 1 night in Oct 2021

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2021

4/10 Poor

Simon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken bath panel. Dirty shower curtain, broken window fastener, fault plug socket. Hole in carpet.
Stayed 1 night in Sep 2021

8/10 Good

MR Edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, Pleasant and helpful staff, Clean and tidy room. Close to other amenities.
Stayed 3 nights in Sep 2021

6/10 Okay

Graham

Liked: Staff & service
Disliked: Property conditions & facilities
The entrance to our room had a big dip by front door
Stayed 1 night in Sep 2021