Base Serviced Apartments - City Road

3.0 star property
Adults-only hotel in Chester

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Photo gallery for Base Serviced Apartments - City Road

Standard Double Room, Ensuite (Small) | Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Bathroom | Free toiletries, hair dryer, towels
Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
The current price is AED 178
AED 214 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Apartment, 2 Bedrooms

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LCD TV
Sofa bed - double
2 bedrooms
Egyptian cotton linens
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Ensuite (Small)

Highlights

Heating
LCD TV
Egyptian cotton linens
Private bathroom
Hair dryer
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
LCD TV
Sofa bed - double
Separate bedroom
Egyptian cotton linens
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the neighborhood

Map
19-21 City Road, Chester, England, CH1 3AE

What's nearby

  • Chester Cathedral - 10 min walk - 0.8 km
  • Chester City Walls - 12 min walk - 1.0 km
  • Chester Racecourse - 17 min walk - 1.4 km
  • University of Chester - 18 min walk - 1.5 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester Station - 5 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Base Serviced Apartments - City Road

Hotel near Chester City Walls
Located close to Chester Racecourse, Base Serviced Apartments - City Road has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms at Base Serviced Apartments - City Road offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, heating, and limited housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 25 years old are not permitted at this adults-only property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Frequently asked questions

Is Base Serviced Apartments - City Road pet-friendly?

No, pets are not allowed at this property.

How much is parking at Base Serviced Apartments - City Road?

Base Serviced Apartments - City Road doesn't offer parking.

What time is check-in at Base Serviced Apartments - City Road?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Base Serviced Apartments - City Road?

Check-out is at 10:00 AM. Late check-out is available for GBP 10.

Where is Base Serviced Apartments - City Road located?

Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 2.9 mi (4.6 km) away. Chester Station is only a 5-minute walk.

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Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 237 reviews
Rating 8 - Good. 83 out of 237 reviews
Rating 6 - Okay. 31 out of 237 reviews
Rating 4 - Poor. 17 out of 237 reviews
Rating 2 - Terrible. 19 out of 237 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Charleston

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little room
We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just a few minutes walk from Chester station and about 10 minutes from the city centre. We stayed in a small double en-suite room which was functional and had some nice extras such as tea and coffee, shampoo and shower gel and an ironing board with iron. I did need to contact the property to provide ID - they’d sent instructions via Expedia but there was no way for me to send a photo of my ID to them. However once I contacted them, this was resolved quickly and easily. The room was good value, quiet and comfortable, and was just what we needed for an overnight stay in Chester.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Staff & service, amenities
Misrepresented and mis-sold. No mention of the extremely noisy pub downstairs before taking our money. Iron didn't work despite having contacted the property to confirm they had one before arriving. Bedroom was boiling hot in February. The fan listed in the amenities also didn't work. The property failed to co-operate in terms of a refund, despite us having to leave before staying a second night. Awful. Don't book any properties from this company, they deserve no custom.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was so lovely and cosy after a cold winter's evening. The kitchen area was spacious. Nice clean modern bathroom. I'd definitely stay here again. Great value for money.

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

6/10 Okay

Adam

Liked: Staff & service
Nice place. Great location
Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023

8/10 Good

Karen

Liked: Property conditions & facilities
Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment
Stayed 3 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Good communication from the hotel before my visit. My double room was small but big enough for my needs. I found it remarkable value for money considering how close it is to Chester city centre. Will gladly use again.
Stayed 1 night in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Nice clean room. Excellent shower. Close to town centre. Duvet and pillows could do with replacing as very lumpy and duvet was too small.
Stayed 3 nights in Apr 2023

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022

10/10 Excellent

CHEUK KEE

Liked: Cleanliness, property conditions & facilities, room comfort
All Self Services Hotel
All Good 1. Location: Clocse to the Train Station, 5mins walking 2. 10mins to the City Centre 3. Self Check-in and out, but easy 4. No storage luggage services for the customer
Stayed 1 night in Jul 2023

6/10 Okay

Tracy

Liked: Cleanliness, amenities
Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not recommended for the price
This property needs to be precise on their ads as the room is very tiny like a box . The bed is comfy but you can only stand up the space is very limited . The worst is the shower is broken too hot you can not adjust it as its not working .it was room no. 6 . Its boiling and my hand accidentaly hit the metal pipe and burnt.😭 very dangerous !
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Pay an extra £100 and stay at 5* hotel with breaky
We stayed in the room with on suite not the apartments. It was tiny, the shower cubical was in the bedroom with a toilet walled off in the corner. The bed was pushed up against the wall which meant climbing over my partner to get out. Not enough room to swing a cat (not that I would) we booked for 3 nights but left after 1 . Window open for airflow but then you had the noise from the hand dryer in the pub downstairs. Location was good. Clean and tidy. Double bed was ok. Easy to pick up keys. Code for lock box was sent on day of arrival.
Stayed 3 nights in Jun 2023

2/10 Terrible

Terje

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended!
The following facts made our stay May 17-18, 2024 miserable: - dirty and smelly carpeted entrance area and staircase - clearly the previous tennant had been smoking based on the strong smell in the apartment, burn marks in the toilet and cigarette butts in the window sill - fridge not working and door damaged - improper ventilation of the appartment (we needed to keep windows open to the noisy street to keep temperature down) - when opening the appartement door the door closer fell off. Clearly, this had happened before since a piece of the door was missing and the device was fixed with 3 screews only - the sofa was very worn down and very uncomfortable to sit in
Stayed 2 nights in May 2024

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.
Stayed 1 night in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
The fire alarm panel was lit up like a Christmas tree with various faults showing.Informed the cleaner but 24 hours later still in fault, staying on the top floor very anxious due to this.You would expect an issue like this which is a major health and safety issue to be dealt with immediately.
Stayed 2 nights in Jul 2023

4/10 Poor

Joy

Disliked: Property conditions & facilities, room comfort
Would not recommend
Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.
Stayed 2 nights in Aug 2023