Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Beachfront hotel with relaxing spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Exterior
Down comforters, minibar, in-room safe, desk
View from property
Lobby
Down comforters, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is AED 470
AED 554 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Deluxe Room, 1 King Bed (Garden Cottage)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed (Beach Villa)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed (Garden Bungalow)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Club Room)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (Sea Suite)

Highlights

Outdoor play area
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
  • 104 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
No 53, Devaneri Village, East Coast Rd, Tirukalukundram, Tamil Nadu, 603104

What's nearby

  • Descent Of The Ganges - 3 min drive - 3.3 km
  • Shore Temple - 4 min drive - 3.3 km
  • Tiger Cave - 7 min drive - 7.5 km
  • Mamallapuram Beach - 7 min drive - 3.1 km
  • Old Mahabalipuram Road - 9 min drive - 9.2 km

Getting around

  • Chennai Thirumani Station - 29 min drive
  • Chennai International Airport (MAA) - 85 min drive

Restaurants

  • ‪A2B Veg Resturant - Ananda Bhavan - ‬2 min drive
  • ‪Waters Edge Cafe - ‬4 min drive
  • ‪The Wharf - ‬4 min drive
  • ‪Motel Mamalla - ‬17 min walk
  • ‪Bay Treasure Resort - ‬2 min drive

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Luxury hotel located in Mahabalipuram Beach
At Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, you can look forward to a coffee shop/cafe, a garden, and a playground. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to spa services, such as a facial, a massage, or a body treatment. Be sure to enjoy a meal at Namma Shack, the on-site restaurant. Enjoy the health club, as well as activities like volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A billiards/pool table, a banquet hall, and meeting rooms
Room features
All 94 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1180 for adults and INR 590 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Namma Shack
  • Welcafe Riva

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Outdoor pool
  • Playground
  • Spa services
  • Volleyball

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (16996 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible shuttle
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 16
  • High pile carpet in room
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 20
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2065 per pet, per night, plus a deposit of INR 2065 per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2360.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 10620.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 5310.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 17700
  • New Year's Eve (31 December) Gala Dinner per child: INR 8850 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
Welcomhotel by ITC Hotels Kences Palm Beach Mamallapuram
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel

Frequently asked questions

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a pool?

Yes, this property has an outdoor pool.

Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of INR 2065 per night and a fee of INR 2065 per pet, per night.

How much is parking at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Self parking and valet parking are free at this property.

What time is check-in at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram located?

Nestled on the beach, this Mahabalipuram Beach hotel is within 2 mi (3 km) of Tiger Cave, Pancha Pandava Cave, and Sri Sthala Sayanaperumal Temple. Mamallapuram Beach and Mahishasuramardini Cave are also within 3 mi (5 km).

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 7 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 4 out of 50 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant stay . Will visit again
Stayed 1 night in Oct 2024

2/10 Terrible

Saurabh

Traveled with partner
Disliked: Property conditions & facilities
Room was very small, dine in wasnt that good, bathroom had leakage
Stayed 1 night in Sep 2024

4/10 Poor

gowri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

arvind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and comfortable stay with good amenities
Stayed 2 nights in Jul 2024

6/10 Okay

Rakesh

Traveled with family
Liked: Staff & service
Provided sub standard room
Very unhappy with the room. We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun. Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Stayed 2 nights in Jun 2024

8/10 Good

Anu

Stayed 1 night in Jun 2024

10/10 Excellent

Sanjay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Biren

Business traveler
Disliked: Amenities, property conditions & facilities
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Stayed 3 nights in Feb 2024

6/10 Okay

Philip

Traveled with family
Disliked: Staff & service
Service level is low Even the TV did not provide basic channels like CNN. Or BBC Not enough lighting in the room to read
Stayed 5 nights in Dec 2023

10/10 Excellent

kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite calm with great service and food. Away from city hustle bustle its one of the best beach resorts
Stayed 2 nights in Nov 2023

6/10 Okay

amala

Traveled with family and small children
Liked: Cleanliness
The pool and the common area is really good. The restaurant and rooms are good but didn't feel like worth the money
Stayed 1 night in Sep 2023

10/10 Excellent

Sunder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast could have been added
Stayed 1 night in May 2023

6/10 Okay

Pamela

Traveled with family
Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023

10/10 Excellent

srujana

Stayed 1 night in Dec 2022

10/10 Excellent

Jai

Stayed 1 night in Sep 2022

4/10 Poor

Ashok Raja

Traveled with family and small children
Disliked: Property conditions & facilities
To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Stayed 2 nights in Aug 2022

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not worth the rates they are charging
The service and stay is not worth the rates they are charging. The resort called 1 day before asking to delay the check-in to after 4 pm since there was a marriage function that was getting extended. This was not expected as we had informed to check-in by 2 pm since were were driving down. It took more than three calls/follow-ups to get extra bed setup.
Stayed 1 night in Feb 2022

2/10 Terrible

Suresh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Manjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of beach, pool, room and sun.
Amazing property. Well kept rooms and an efficient team responding to your needs. Located in a quiet peaceful neighborhood with a long stretch of beach available for long barefoot walks. Ideal getaway from city life.
The best sunrise I have seen.
An expansive welcome to the hotel.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort with excellent staff and excellent facilities..suggested destination for 2-3 days holiday trip to relax.
Stayed 2 nights in Feb 2021

10/10 Excellent

Jijish KV

Stayed 1 night in Aug 2019

8/10 Good

AbeMatt, Bangalore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My family and I loved the service and hospitality. The food was above average given that the head chef was away when we visited (non-peak season). We received a complimentary upgrade (only after we were first offered the chance to pay for our upgrade and subsequently we received it free anyway). There were way too many flies even in the indoor restaurants. Overall, we'd still give this visit a 6/10. We had a great time, but probably not worth the price tag and up to what we'd expect of an ITC member hotel. The staff however were exceptional and ofcourse deserve special mention.
Stayed 3 nights in Jul 2019

8/10 Good

senthilvel

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019