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Quality Inn

2.5 star property
Hotel with free breakfast, near Hamilton Place Mall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Quality Inn

Lobby
Outdoor pool, pool umbrellas, sun loungers
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Dining
Reviews
7.2

Good

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Gym
    GymGym

Explore the area

Map
7013 Shallowford Road, Chattanooga, TN, 37421
  • Popular LocationHamilton Place Mall14 min walk
  • Popular LocationAmazon.com Fulfillment Center7 min drive
  • Popular LocationTennessee Valley Railroad Museum7 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)9 min drive

Most relevant reviews

Room options

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard King Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Chattanooga

Located in Chattanooga, Quality Inn is in a shopping district and near the airport. Chattanooga Choo Choo and Lookout Mountain Incline Railway are notable landmarks, and the area's natural beauty can be seen at Ruby Falls and Rock City. Tennessee Valley Railroad Museum and Chattanooga Zoo are not to be missed. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

What's nearby

  • Hamilton Place Mall - 14 min walk
  • Amazon.com Fulfillment Center - 7 min drive
  • Tennessee Valley Railroad Museum - 7 min drive
  • Volkswagen Chattanooga Assembly Plant - 7 min drive
  • Tennessee Aquarium - 16 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 9 min drive

Restaurants

  • ‪Cracker Barrel - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Miller's Ale House - ‬18 min walk

About this property

Quality Inn

Hotel in a shopping district
Located close to Hamilton Place Mall, Quality Inn provides free self-serve breakfast, an airport shuttle, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and ATM/banking services
  • A 24-hour front desk, free newspapers, and a TV in the lobby
  • Guest reviews say great things about the first-rate property condition
Room features
All 93 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Airport shuttle available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in May
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hampton Inn Chattanooga Airport I-75
Hampton Inn Hotel Chattanooga Airport I-75
Hampton Inn Chattanooga Airport I-75 Motel
Hampton Chattanooga Airport I-75
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn Hotel
Quality Inn Chattanooga
Quality Inn Hotel Chattanooga

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has an outdoor pool. Pool access starts at 10 AM.

Is Quality Inn pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Hamilton Place Mall and Hickory Valley Golf Club. Pin Strikes and National Memorial for the Unborn are also within 3 mi (5 km).

Quality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 978 reviews" "
Rating 8 - Good. 304 out of 978 reviews" "
Rating 6 - Okay. 183 out of 978 reviews" "
Rating 4 - Poor. 111 out of 978 reviews" "
Rating 2 - Terrible. 102 out of 978 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. However, the toilet in Room 139 made a loud screening sound when flushed and did not stop until handle was raised. The lock on the bathroom door looked as if it had been kicked in, the walls behind the bathroom door needed to be cleaner with two much chalking in places, showed its age. The light over the vanity would not come on rght away, if took hours before it worked. The doors under the vanity had been boarded up and I'm not sure of the reason. I have stayed at other Quality Inns and have been very pleased. The other room, even though I did not see inside was reportedly to have been good.
Stayed 2 nights in Aug 2022

10/10 Excellent

Micheal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The stay was fine, but the area was sketchy. Lots of nonresidents around. Breakfast was horrible. Even coffee was not good. But the place did the trick. We just needed a place to sleep and a bathroom. Both of those were fine.
Stayed 1 night in Jul 2022

8/10 Good

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are moving across the country and needed a place that would allow our cat.
Stayed 1 night in Jul 2022

8/10 Good

Timothy

Traveled with family
Liked: Staff & service, room comfort
Great room. just poor side walk area.
side walk area dirty and needs upgrading/
Stayed 1 night in Jul 2022

10/10 Excellent

Mary A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Ileana, Joelton

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not do a reservation ever again at this place. It was dirty the bathroom and the light fixtures. It looked sketchy. You could smell marihuana in the hallway. The pool wasn't working this was a big bummer. Trash on the stairs and trash cans overflowed.
Stayed 2 nights in Jul 2022

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service
The staff was very nice and friendly. Location was convenient to interstate and sights I wanted to visit. Room was very nice. Only problem I ran into was when we returned to the room in the evenings, there were homeless people hanging around hotel and sitting on stairs. Didn’t like this.
Stayed 2 nights in Jul 2022

6/10 Okay

Steve

The experience was ok! Not great but ok!
Stayed 1 night in Jul 2022

8/10 Good

Caroline

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice for the cost
It looks like this hotel is closing: building materials in the entrance, a portion of the parking lot is fenced off with heavy machinery; pool was closed. The beds were very comfy and the a/c worked well (a must for me). Lots of activity during the night (not the hotels fault) with car alarms and suircases rolling above us. We could even hear conversations right outside.
Stayed 3 nights in Jul 2022

4/10 Poor

Keshia

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Door wasn't sealing properly and let in a lot of heat enough heat that you couldn't even tell the ac was on and then the pool was closed bc it was dirty.
Stayed 1 night in Jun 2022

2/10 Terrible

Lara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay- family
Homeless people hang out and sleep in parking lot, pool was closed, air conditioning did not work in room, poor water pressure, breakfast only had waffles and coffee.. no juice. Will not ever stay again. If you have children, do not stay here!!! Homeless people scared my daughter bc they are everywhere!
Stayed 3 nights in Jun 2022

6/10 Okay

Karen

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
VERY OLD property! HOMELESS ON PROPERTY AND THEY DID NOT TELL US!! I felt VERY UNSAFE!!! When I asked if they knew about it, they said yes!
Stayed 2 nights in Jun 2022

4/10 Poor

JOHN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The door handle/locking mechanism on our room was loose and difficult to operate. The lighting over the sink failed immediately after we turned it on for the first time. The primary reason for this review concerns the breakfast provided with the room. Breakfast is from 6 - 10. On the day of departure, being on a tight schedule, we loaded the car and arrived at 6 for breakfast. The breakfast area was dark. The clerk at the front desk apologized but said that he had been to busy to set up breakfast. We had to leave without.
Stayed 2 nights in Jun 2022

8/10 Good

GOPINATH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Stephen

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was dirty, cigarette butts everywhere. Pool under repair. No ice in the 2 machines. Dead cockroaches in the room and black mold in the bathroom. Advertisement said hot breakfast. Not ! They should have paid me. Never again!
Stayed 1 night in Jun 2022

2/10 Terrible

Troy

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Kenneth

Disliked: Amenities, property conditions & facilities
Property is very run down Only cold food for breakfast and very dirty
Stayed 1 night in Jun 2022

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a friendly experience and was accommodated and we were given a first floor room, was unable to go upstairs and they welcomed my doggie.
Stayed 1 night in Jun 2022

4/10 Poor

Andrey

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Booked the hotel because it listed that it had a pool. However, when I arrived I was told the pool has been closed for over 2 years. It was disappointing as I selected this economy hotel over another one nearby specifically because this one was listed to have a pool. A bigger problem was that after my 2 night stay I got a ton of bedbug bites. I guess there is a chance it was mosquitoes… but around 30 bites that look like bedbug ones are probably bedbug ones. Also light by the sink didn’t work. And the drain in bathtub was very slow drain. Otherwise the place was alright. Looked clean, no smells. Simple and economy. The bedbugs though… kind of can’t believe it’s even open with that problem.
Stayed 2 nights in Jun 2022

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
The woman with the nasty unreasonable attitude
My wife and I are currently handicapped I'm using a walker she's using a cane we were in a extremely bad accident involving a logging truck about 10 days ago we reserved this room before we arrived a hundred some dollars off of our cash app card pretty much all the cash we had spin upon reaching the front desk my wife went in because she could get in faster than I could with the Walker so she was basically turned away by Leticia your front desk monster and I say monster cuz she didn't have to be like that especially when my wife finally told her we already paid for the room and reserved it on hotels.com but because our ID said Chattanooga and not 50 miles outside of Chattanooga she told my wife there's nothing she could do and she could go ahead and find the door and basically like that with an attitude my wife come out tears in her eyes balling we spent about 45 minutes trying to figure out what was going to do finally I went in there to talk to her when she did finally do what was right in spite of our handicap which will be probably that way for about 6 months to a year is how bad the accident was in spite that I'm on a walker and my wife has a kane she says that we still be on the second floor in the back even though they had a lot of rooms open downstairs and she was really indignant and at that point she acted like she was doing us a favor. The room was clean but the air conditioner was horrible and the bathroom floor was wet and carpet was soaked. Extremelyuncomfort
Stayed 1 night in Jun 2022

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty not comfortable
There were cigarette butts all over the place. The window sill had dead bugs everywhere. There were multiple cars with people just sitting in them throughout the parking lot and it felt very uncomfortable. There were people coming and going through a hole in a fence to an abandoned building.
Stayed 1 night in Jun 2022

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness, staff & service
Customer service lacking and no food at breakfast
We arrived at 11 pm. The worker was not dressed in any Comfort Inn apparel and I thought he was a guest. He was on the phone and continued his conversation throughout my checking experience. It was a personal call . He did not take my id and he just handed me my key. I had to ask where the room was located. In the morning breakfast was supposed to be from 6-10. We arrived at 9 am to no food at all.
Stayed 1 night in Jun 2022

6/10 Okay

Barb

Stayed 1 night in Jun 2022