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Best Western Heritage Inn

2.5 star property
Hotel in Chattanooga with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Reception
Exterior
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
The current price is AED 219
AED 256 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Double Beds

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Exterior

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8.8 out of 10, Excellent, 742 reviews
The price is AED 387
AED 454 total
includes taxes & fees
10 Apr - 11 Apr
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About the neighborhood

Map
7641 Lee Highway, Chattanooga, TN, 37421

What's nearby

  • Amazon.com Fulfillment Center - 4 min drive - 2.6 km
  • Hamilton Place Mall - 4 min drive - 4.3 km
  • Volkswagen Chattanooga Assembly Plant - 5 min drive - 3.9 km
  • Tennessee Valley Railroad Museum - 9 min drive - 8.4 km
  • Tennessee Aquarium - 19 min drive - 18.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Best Western Heritage Inn

Hotel near Hamilton Place Mall
Consider a stay at Best Western Heritage Inn and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, City Cafe, offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and a billiards/pool table
  • A computer station, 1 meeting room, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 100 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

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  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 160 reviews
The price is AED 206
AED 241 total
includes taxes & fees
24 Mar - 25 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from October 15 to May 31.

Is Best Western Heritage Inn pet-friendly?

Yes, Best Western Heritage Inn allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Located in Tyner, this hotel is within 2 mi (3 km) of Silverdale Confederate Cemetery, Amazon.com Fulfillment Center, and Hickory Valley Golf Club. Hamilton Place Mall and Volkswagen Chattanooga Assembly Plant are also within 3 mi (5 km).

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Best Western Heritage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 105 reviews
Rating 8 - Good. 26 out of 105 reviews
Rating 6 - Okay. 16 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 8 out of 105 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best hotel you will find, especially if you want good food and clean rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Mikayla

Liked: Amenities
Property was an average stay, at best.
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Amenities, property conditions & facilities
Location connected to great restaurant was great. Clean and great rate.
Stayed 1 night in Feb 2025

10/10 Excellent

Cagney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food good room service property is well kept
Stayed 8 nights in Dec 2024

10/10 Excellent

Deb

Liked: Cleanliness, amenities
Clean comfortable easy access off interstate
Stayed 1 night in Jan 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 4 nights in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms. Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and very convenient. The management is very accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Cagney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is trained and polite Property and rooms are well kept
Stayed 3 nights in Dec 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel desk clerk was very kind, We were tired and needed to rest and he found us a room to accommodate my whole family.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
City Diner has an excellent menu and the food is so good!
Stayed 1 night in Nov 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience location. Friendly staff. Clean rooms. Nearby accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet crappy, needs updating
Stayed 1 night in Mar 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable convenient to tourist areas.
Stayed 4 nights in Aug 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and dinning
Stayed 1 night in Oct 2024

6/10 Okay

Allan

Liked: Staff & service
Disliked: Amenities
Such a basic motel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. Plenty of parking. Clean rooms comfortable bed
Stayed 1 night in Oct 2024

6/10 Okay

virtis

Liked: Staff & service
Bedding wasn't changed from previous guests. Everything else was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities
.
Stayed 7 nights in Jan 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Amenities
The first night our hot water didn’t work for the shower so we had to shower in cold water just to somewhat get clean, then the remote to make our TV was broken. They came the next day and gave us a new remote but the shower was still not getting hot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Room was spotless, staff was friendly, the attached cafe was phenominal! They even had a gazebo in the pool area. This will be our go to spot in Chattanooga!
Stayed 1 night in Aug 2024