Overall my stay at The Jeff was good. It is in a GREAT location and the property manager I corresponded with was wonderful. Since The Jeff is a historical landmark, it does not need to have an elevator or a separate fire exit. I didn't realize how much of a concern this would be for me until I got into my tiny 3rd floor room. When I reached out to the property manager, she accommodated a room change. Even though I was charged a fee, I was grateful for her genuine care and concern and her speedy communication back to me on what they could do to move me to a different room. The rooms are immaculate and even though you're staying downtown, the building is very quiet. The beds are super comfortable, nice linens. I would stay here again.