Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Billiards
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is AED 372
AED 428 total
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 3 min drive - 2.0 km
  • Bank of America Stadium - 7 min drive - 7.6 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
A free breakfast buffet, a free roundtrip airport shuttle, and an arcade/game room are just a few of the amenities provided at Tru by Hilton Charlotte Airport Lake Pointe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), a 24-hour front desk, and outdoor furniture
  • A billiards/pool table, an elevator, and 1 meeting room
  • A vending machine, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1 mi (1.7 km) from Billy Graham Library and within 3 mi (5 km) of Charlotte Regional Farmers Market and Renaissance Park. York Road Community Park and Carolinas Aviation Museum are also within 3 mi (5 km).

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Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1106 reviews
Rating 8 - Good. 163 out of 1106 reviews
Rating 6 - Okay. 64 out of 1106 reviews
Rating 4 - Poor. 28 out of 1106 reviews
Rating 2 - Terrible. 37 out of 1106 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Dolly

Perfect place for a quick stay
Stayed 1 night in Apr 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here on our wedding night and the staff was so kind and celebrated us so well! Really good people working here. The room was also just beautiful! We will definitely stay at the Tru again!
Stayed 1 night in Apr 2025

10/10 Excellent

shanise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Tru by Hilton was a great experience. The shuttle service was convenient and there was no extended wait times for pick up and drop off. The hot breakfast was a plus daily and was decent. The hotel was very clean and the staff was helpful .
Stayed 2 nights in May 2025

10/10 Excellent

Takisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, hospitable staff, clean rooms, bathroom and linens.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Clean, friendly staff, and fun interior. Reliable airport shuttle
Stayed 1 night in Apr 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, inviting, welcoming staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service, property conditions & facilities
Great for our brief stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. We got in late but nothing was a hassle for the front desk ladies. The room was clean & quiet, the breakfast bar was also very good with a lot to choose from. Highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, comfy bed, good breakfast options, Lavazza coffee
Stayed 1 night in Mar 2025

10/10 Excellent

Levona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, The shuttle driver Scott? even left early to get several customers to the airport on time!!!! Thanks job well done😊
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there are not any eating options in the immediate vicinity.
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Friendly staff at each encounter. Great options fir charging devices in room.
Stayed 1 night in Mar 2025

6/10 Okay

Elayne

Was a l
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shuttle service worked well
Stayed 1 night in Jan 2025

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby with bar and sitting areas. Clean room, comfortable bed. Breakfast was actually at the Hampton Inn, attached through a short hallway, and was good, better than expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and will definitely stay at a Tru again!
Stayed 2 nights in Dec 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The bar was also convenient!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Other hotels in area.
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank you! Pleasant staff and clean rooms. I am taken by surprise by the requirement to pay for parking that should be noted when booking the hotel. Also, we came to eat breakfast at 8:45am and it was already closed.
Stayed 1 night in Mar 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight layover
Stayed 1 night in Dec 2024