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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Relax by the pool or indulge in rejuvenating spa treatments while enjoying upscale amenities like an art gallery and shopping.

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

View from property
Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Room service
  • Bar
The current price is AED 966
AED 1,114 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View

View from room

Grand Room, 1 King Bed, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 111 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 341 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View from room

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View from room

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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The price is AED 841
AED 969 total
includes taxes & fees
2 Mar - 3 Mar
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About the neighborhood

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 8 min walk
  • Carolina Place - 7 min drive
  • Quail Hollow Club - 10 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Bad Daddy's - ‬4 min walk
  • ‪Libretto's Pizzeria - ‬2 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury family-friendly hotel near The Amp Ballantyne
Consider a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte and take advantage of a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a Swedish massage, a body wrap, or reflexology at the onsite spa. The on-site American cuisine restaurant, Gallery Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with an art gallery on site and shopping on site.
Other perks at this hotel include:
  • 2 indoor pools and a seasonal outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Express check-out, express check-in, and 29 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 244 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch HDTVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, free infant beds, and first-run movies

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 1 miles

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gallery Restaurant
  • The Ryal
  • Outdoor Pool Bar

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Art gallery
  • Bicycling
  • Bike parking
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Playground
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (6230 square feet of space)
  • Coworking space
  • Meeting rooms - 29

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 34

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Games
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Self parking and valet parking are free at this property.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located?

This family-friendly Charlotte hotel is located in the business district, 0.4 mi (0.7 km) from The Amp Ballantyne, and within 12 mi (20 km) of SouthPark Mall and Carowinds Theme Park. Discovery Place and Bank of America Stadium are also within 20 mi (32 km).

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 886 reviews
Rating 8 - Good. 125 out of 886 reviews
Rating 6 - Okay. 46 out of 886 reviews
Rating 4 - Poor. 25 out of 886 reviews
Rating 2 - Terrible. 17 out of 886 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candice Waters

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved how close eateries were to the hotel. A very active area.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel! Very clean with very kind staff! Can't wait to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle, Kiawah Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Wish they had a microwave and a coffee maker or a Kaurig in the rooms. Food was excellent! My wife and I wish we could take that bed home with us. Slept like babies.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest

Stayed 1 night in Jan 2025

10/10 Excellent

Tasha Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been wanting to stay at The Ballantyne Hotel for months, and when I finally got the chance, it exceeded my expectations in every way. From the moment I arrived, the atmosphere radiated classic sophistication. While the hotel is a 4-star property, the service is undoubtedly 5-star. Check-in was seamless, and I was impressed by the thoughtful touch of having staff check in to see if I needed any extras like towels, washcloths, water, or other essentials throughout my stay. My room was incredibly spacious, featuring a sitting area and a large desk that doubled as a great spot for work and dining. I appreciated the option to request a refrigerator, and I noticed other guests had microwaves, which adds a nice level of convenience. In the lobby, coffee and tea are available every morning from 6 a.m. to 11 a.m., which is a great perk for early risers. My balcony overlooked the serene Stream Park, a beautiful space easily accessible from the lower level of the hotel or by a short walk outside. The location is also fantastic. A quick 5-minute walk took me to The Bowl at Ballantyne, where I found plenty of dining and drinking options. Additionally, the hotel is only 20 minutes from the airport and close to shopping malls, parks, and other attractions. Amenities like the pool, gym, and spa make The Ballantyne ideal for both locals looking for a relaxing staycation and out-of-town visitors like myself. Hotel delivers an
Stayed 7 nights in Dec 2024

4/10 Poor

DERRICK

Stayed 2 nights in Dec 2024

10/10 Excellent

shawn

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z best
Stayed 1 night in Jan 2025

10/10 Excellent

MOHAMED

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly luxurious place with such a rich vibe to it. Very clean and everyone there was very pleasant
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
The property and the surrounding area was clean and manicured. Staff was professional and courteous. It was a great experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was immaculate! And the hotel itself had the perfect luxury European vibe with a subtle equestrian theme throughout. The lobby boasted an enormous Christmas tree and each hall had small touches of holiday decor. Room service was delicious and prompt. The breakfast was the best. We also got a couples massage at the Spa and it was wonderful! The spa facilities were excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacquelyn

Stayed 1 night in Jan 2025

10/10 Excellent

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities
Many dining option in walking distance. Free parking. The friendliness of the hotel employees. The rooms are quiet, functional and tastefully designed. Comfortable bed separate shower and bathtub.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional. We decided to have a staycation, have lived in Charlotte for 5 years and live about 7 miles away from this hotel. I’ve been to a couple of professional events held in the event spaces. I’ve use the spa services several times but this is our first time staying at this hotel. So, I was not surprised by wonderful stay. Everything and everyone at this hotel was superb. We had our New Year’s Eve dinner at The Gallery and the food was immaculate. If it weren’t for living in Charlotte, we would stay at this hotel again and again if needed to visit this area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel, beds were nice and soft and the lobby was very decorative.
Stayed 1 night in Dec 2024

10/10 Excellent

JoJo

Traveled with family
Liked: Staff & service
I loved the beauty and the elegance of the Ballantyne. The staff, food and service were exceptional. The rooms are large and spacious with beautiful water and park views. The linens and towels were soft and embraceable. I highly recommend staying at The Ballantyne for a special event, or when you want to feel pampered. They had a Ginger Bread House contest and the families all did an amazing job. We left on Dec. 26 and a beautiful set-up for Christmas Tea. Next time, we’ll stay 4 nights to enjoy the Tea.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yamile, Cape Coral

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Dixesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambiance. Nice food
Stayed 2 nights in Dec 2024

6/10 Okay

Connie

Traveled with family
Liked: Cleanliness
Unfortunately the Ballantyne Resort and Spa experience has declined since our last visit. Personalized service with boutique experience is gone. Very corporate feel and lacks previous vibe. I will avoid all of the specifics, but will make a few. Floral arrangements and plants dead/dying. Retail spa space depleted of products. Confusion/inaccuracy in our spa reservation and the list goes on. This will be our final visit:-(
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea, Glastonbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG! This hotel is so beautiful!!! Our stay was amazing!♥️
Stayed 1 night in Oct 2024

10/10 Excellent

JoJo

Traveled with family
Liked: Amenities
Perfect hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Amiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Dec 2024

10/10 Excellent

Sheridan

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024