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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Luxury Charlotte hotel in Ballantyne with 2 indoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Exterior
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Breakfast, dinner served; American cuisine, garden views
Frette Italian sheets, premium bedding, pillowtop beds, minibar
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
The price is AED 902
AED 1,039 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Frette Italian linens
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View

View from room

Grand Room, 1 King Bed, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 111 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

View from room

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 72.7 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33.0 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 341 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View from room

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony (Mobility Accessible, Tub)

View from room

Executive Suite, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Frette Italian linens
Pillowtop bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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Spa
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The price is AED 841
AED 969 total
includes taxes & fees
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About the neighborhood

Map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 8 min walk - 0.8 km
  • CSA OrthoCarolina Sportsplex - 6 min drive - 6.4 km
  • Carolina Place - 7 min drive - 7.4 km
  • SouthPark Mall - 14 min drive - 13.4 km
  • Carowinds Theme Park - 18 min drive - 15.3 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Bad Daddy's - ‬4 min walk
  • ‪Libretto's Pizzeria - ‬2 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury family-friendly hotel near The Amp Ballantyne
Consider a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte and take advantage of a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a Swedish massage, a facial, or a detox wrap at the onsite spa. The on-site American cuisine restaurant, Gallery Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with an art gallery on site and shopping on site.
Other perks at this hotel include:
  • 2 indoor pools and a seasonal outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Express check-out, express check-in, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 244 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch HDTVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, free infant beds, and first-run movies

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 1 miles

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Gallery Restaurant
  • The Ryal
  • Outdoor Pool Bar

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • Art gallery
  • Bicycling
  • Bike parking
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Playground
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (6230 square feet of space)
  • Coworking space
  • Meeting rooms - 29

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 34

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Games
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Self parking and valet parking are free at this property.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located?

This family-friendly Charlotte hotel is located in the business district, 0.4 mi (0.7 km) from The Amp Ballantyne, and within 12 mi (20 km) of SouthPark Mall and Carowinds Theme Park. Discovery Place and Bank of America Stadium are also within 20 mi (32 km).

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 629 out of 830 reviews" "
Rating 8 - Good. 122 out of 830 reviews" "
Rating 6 - Okay. 42 out of 830 reviews" "
Rating 4 - Poor. 23 out of 830 reviews" "
Rating 2 - Terrible. 14 out of 830 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great people
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin, Midland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on nice setting .
Stayed 1 night in Aug 2024

8/10 Good

Kendiece

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Albert, NATICK

Liked: Staff & service, property conditions & facilities
Great atmosphere very attentive service. They’re doing it right
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Amenities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Liteca

Stayed 1 night in Oct 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and premium amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
I met my daughters in Charlotte for a Girls Weekend. I was excited to bring them to this beautiful hotel but our room window was covered in plastic and outdoor scaffolding. It felt under construction. However, we did enjoy the pool and hot tub and it was nice to be able to walk to nearby restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

FELICIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem! We love everything about this property!
Stayed 2 nights in Jul 2024

10/10 Excellent

David and Paula

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely majestic property. Rooms are beautiful and well appointed. Staff are great and room service and the restaurant are excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I lived my stay at the ballantyne and I can’t wait to stay again
Stayed 3 nights in Sep 2024

10/10 Excellent

Lamont

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 3 nights in May 2024

10/10 Excellent

Ashlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With travel delays and last minute biking in a city we only planned to be laid over in for a few hours, Ballantyne was such a pleasant luxurious surprise. Just what we needed in a stressful situation. 10 out of 10 recommend!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2024

6/10 Okay

Tammy

Traveled with family
Disliked: Amenities
It’s a lovely hotel and we always stay here. This time was a bit different. I saw a couple of roaches, I reported it but never heard a word.
Stayed 3 nights in Aug 2024

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service
Hot tub did not work. Not enough staff in all areas. Front desk, coffee area. Staff was very nice just not enough. They were working hard but very crowded hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ballantyne is a beautiful property and was immediately impressed the moment we pulled up. Walking into the hotel was like a dream. Staff was very helpful and extremely friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some items that were missing in the mini bar when we got there. I let the front desk know so we weren't charged for them.
Stayed 2 nights in Jul 2024