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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention center in Uptown Charlotte with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
Point of interest
View from room
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
The price is AED 418
AED 482 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

Le Meridien Charlotte

Pool
Pet friendly
Free WiFi
Restaurant
8.0 out of 10, Very Good, (1002)
The price is AED 418
AED 482 total
includes taxes & fees
5 Jan - 6 January 2025
Le Meridien Charlotte

About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 13 min walk - 1.1 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 5 min drive - 4.5 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and express check-in
  • Coffee/tea in the lobby, wedding services, and outdoor furniture
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 8.00-18.00 for adults and USD 8.00-18.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Social Bar & Kitchen
  • Craft City
  • Cloud Bar by David Burke
  • Red Salt by David Burke

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (68195 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 12 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 777 out of 1366 reviews" "
Rating 8 - Good. 250 out of 1366 reviews" "
Rating 6 - Okay. 152 out of 1366 reviews" "
Rating 4 - Poor. 107 out of 1366 reviews" "
Rating 2 - Terrible. 80 out of 1366 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with family and small children
Liked: Property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

8/10 Good

Daniella

Traveled with family
Liked: Cleanliness, property conditions & facilities
The people working the breakfast area was very unorganized
Stayed 1 night in Dec 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
the property was clean and in excellent shape, the staff was ever accommodating,and the room was great. My only complaint is there was a parking fee of $25 which I dont remember being mentioned when I booked and paid for the room.
Stayed 1 night in Dec 2024

6/10 Okay

Yolanda

Liked: Cleanliness
Disliked: Property conditions & facilities
The corner king room was very spacious, larger then an avg hotel room by far. The bathroom was extremely small, however, the hotel is undergoing renovations so hopefully an updated bathroom is in the plan. Toilet seat was pealing, bathtub had a trickle of hot water, piece of molding missing from bathroom door, and shower gel that ran out after the 1st night. Pools were closed (outside because of off season and inside due to renovations.) Excellent staff at check-in. The 3 cleaning staff I approached in my hallway didn't speak english so I wasn't able to ask them for help. Nice location in uptown Charlotte. Parking was easy but not free.
Stayed 3 nights in Dec 2024

8/10 Good

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer helped us get a room that we loved (thank you) over the phone. There was a small issue with someone entering our room unannounced during our second day here. Reported it to the front desk and they said the issue would be handled. It was pretty nerve wracking, but we still love the property and will be back next trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very nice. Wonderful food sold there and met a very kind man at the front desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Stayed 6 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, everyone was very helpful. Jared and Ron went out of their way to make sure everything was as I hoped
Stayed 3 nights in Nov 2024

2/10 Terrible

Yamelet

Extremely disappointed and unsafe experience. I was woken up at 2 AM because security tried opening my room for a drunk person who didn’t even live there. Thankfully, the latch was on, but the intrusion left me feeling very unsafe. This is completely unacceptable and shows a severe lack of care for guest safety and proper checks. I expected much better from this establishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grecia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Nov 2024

8/10 Good

Kyriel M

Liked: Cleanliness, staff & service, property conditions & facilities
Good area. The hotel is being renovated so its a bit noisy but it needs the renovation
Stayed 4 nights in Nov 2024

4/10 Poor

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scary OLD hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted us with great vibes as soon as we walked in the door! We would definitely stay here again! Great location to go anywhere in the city!
Stayed 4 nights in Nov 2024

2/10 Terrible

Maysam

Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleant
Stayed 3 nights in Sep 2024

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, especially Ron
Stayed 1 night in Nov 2024

4/10 Poor

cassandra

Traveled with family
Liked: Cleanliness
I would never stay here again or recommend it. Area shuttle means a car service you have to pay for, fine but very misleading saying area shuttle when it's ts not. When I took a shower it was a bath too clogged i assumed, but i never complained to be fair about that, cause i was dealing with plenty of other thing's. The bathroom was the smallest I've ever been in my life.It reaked of Marijuana, probably not their fault but still awful.
Stayed 3 nights in Nov 2024

8/10 Good

Prabin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Squeaking bed and uncomfortable pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay! Beautiful lobby, fantastic fitness center, and fast elevator service. Plus, they allow dogs! I would stay here again! Only downside was no microwave in a standard King bed room.
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024