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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout drapes
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
The price is AED 405
AED 485 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Extra Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Courtyard by Marriott Charlotte/Matthews

Pool
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1002)
The price is AED 340
AED 392 total
includes taxes & fees
2 Feb - 3 Feb
Courtyard by Marriott Charlotte/Matthews

About the neighborhood

Map
9420 E Independence Blvd, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Hibachi Buffet - ‬13 min walk
  • ‪Miki's Restaurant - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Property highlights
At Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel, you can look forward to free to-go breakfast, a terrace, and designer stores on site. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, 1 meeting room, and a 24-hour front desk
  • Free newspapers, a banquet hall, and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 89 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Designer stores

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (1550 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Frequently asked questions

Is Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Matthews Community Center, and Bowlero Matthews. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 mi (5 km).

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 828 reviews" "
Rating 8 - Good. 241 out of 828 reviews" "
Rating 6 - Okay. 61 out of 828 reviews" "
Rating 4 - Poor. 38 out of 828 reviews" "
Rating 2 - Terrible. 30 out of 828 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this hotel, it was quiet and the rooms were well appointed. Breakfast was great but would have appreciated some bacon. The only thing I did not like was the TV was an older version so there was no ability to log into Netflix or other streaming apps. The staff were very friendly and conversational.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Good costumer service
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
We like it cooler at night and the AC wasn’t cooling the room off.
Stayed 1 night in Dec 2024

10/10 Excellent

Karlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff very helpful. Room one of the most comfortable, well laid out Ive ever stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

Cing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice loves the space
Stayed 1 night in Nov 2024

8/10 Good

Tejla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead flowers outside. First clerk behind the desk didn’t welcome me or look at me until she was done looking at her screen. An initial acknowledgment would have been nice, I’m happy to wait a few minutes.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean staff friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Aleksandr

Stayed 1 night in Nov 2024

2/10 Terrible

Avis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our heat did not work in our room. Should I contact the hotel directly or have my attorney reach out to you?
Stayed 1 night in Dec 2024

10/10 Excellent

Rahim

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, very clean hotel that I would be happy to stay in again.
Stayed 3 nights in Nov 2024

8/10 Good

Thomas, North Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mona

Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed here before but this time in room 207 the bathroom smells like poop the whole time It was clean but smelled of sewage. Otherwise a good day
Stayed 1 night in Oct 2024

10/10 Excellent

Celeste

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Mary

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Leroy

Traveled with family
I would not recommend
I booked a hotel room for a family member who needed to evacuate, but they ended up being relocated somewhere closer to home. When I tried to cancel the reservation, no one at the hotel would answer the phone—it just kept ringing. I made multiple attempts to contact them to confirm the cancellation and understand their policy, but I got no response. I even reached out to Hotels.com for assistance, but they informed me twice that my refund request was denied. Neither my family member nor I could stay there, and the hotel’s lack of compassion shows that they only care about getting money, nothing else.
Stayed 1 night in Oct 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It is a clean Hotel, with Average mattress. Couldn't sleep in the night. Breakfast and overall place is good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lanesha, Mableton

Liked: Cleanliness, staff & service, amenities
Very friendly staff. There are several types of lighting providing a cozy atmosphere. This hotel has a refrigerator and a microwave which is hard to come by any more. This would be my go to every time I'm in town if only it was easier to get in and out of the hotel. The hotel has one way in and out on a very busy road but if you can be patient it is worth the inconvenience.
Stayed 3 nights in Oct 2024