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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
Art Deco hotel with a full-service spa and a golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Golf
Lunch and dinner served
Exterior
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Spa
  • Room service
  • Pool
The price is AED 465
AED 526 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 46.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 46.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Premium Suite, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay movies

Room, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

Pool
Breakfast included
Pet friendly
Parking included
8.6 out of 10, Excellent, (1276)
The price is AED 390
AED 441 total
includes taxes & fees
29 Dec - 30 Dec
Wingate by Wyndham Charlotte Speedway/Concord

About the neighborhood

Map
5400 John Q Hammons Dr, Concord, NC, 28027

What's nearby

  • Hendrick Motorsports Complex - 19 min walk - 1.6 km
  • Charlotte Motor Speedway - 3 min drive - 2.8 km
  • Concord Mills - 4 min drive - 2.3 km
  • Great Wolf Lodge Water Park - 6 min drive - 2.1 km
  • PNC Music Pavillion - 7 min drive - 6.5 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Firehouse Subs - ‬6 min drive
  • ‪Cookout - ‬19 min walk
  • ‪McDonald's - ‬19 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Hotel near Charlotte Motor Speedway
Consider a stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa and take advantage of free cooked-to-order breakfast, a golf course, and a grocery/convenience store. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Take some time to relax at the onsite spa. The on-site restaurant offers lunch and dinner. In addition to a free daily manager's reception and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An indoor pool
  • A free shopping center shuttle, self parking (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and a 24-hour front desk
  • Free newspapers, meeting rooms, and a porter/bellhop
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 308 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 8.00 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free shopping center shuttle

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (42477 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Self parking is available for USD 8.00 per night.

What time is check-in at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

What time is check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa located?

Situated in a shopping district, this spa hotel is 0.6 mi (0.9 km) from Rocky River Golf Club and 1.3 mi (2 km) from Charlotte Motor Speedway. Hendrick Motorsports Complex and Cabarrus County Convention and Visitors Bureau are also within 1 mi (2 km).

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 628 out of 1063 reviews" "
Rating 8 - Good. 196 out of 1063 reviews" "
Rating 6 - Okay. 95 out of 1063 reviews" "
Rating 4 - Poor. 68 out of 1063 reviews" "
Rating 2 - Terrible. 76 out of 1063 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamison

Stayed 2 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great beds very comfortable clean good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and the room was very clean and spacious. It smelled so clean, will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

wesley

Stayed 2 nights in Nov 2024

2/10 Terrible

Estevan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The elevators were broken and the manager owes a refund for that day and experian has tried to reach out but the managers are not available or either responding
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception area as well as the individuals that supported the breakfast buffet were a professional. One of the three elevators were broken, and the property overall looks worn. Attended a formal Christmas event and their ballroom was nice and spacious as our organizations utilize two of their conference rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deon

Liked: Amenities
I love the indoor attium style at the embassy suite hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marina

Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect evening and morning. Digital key breakfast and app checkout was the best
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

lloyd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Kristian

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel does not have the same standards as other Embassy Suites I have stayed in. I was charged twice for the room, the late night clerk didn’t wear shoes and never answered the phone, purchased the premier room for snacks and drinks (there was none and we had to go to the front desk and pick up), breakfast was not overly warm, the staff wasn’t super friendly. Just very disappointed with this visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was wonderful from the really nice lady who checked us in and remembered us each day we were there to the clean comfortable rooms to the free full breakfast buffet to the happy hour each night in the lobby. We will definitely stay again
Stayed 2 nights in Nov 2024

6/10 Okay

Terria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Surprised to see how outdated the establishment was. Sofa in room was unsanitary and in poor condition. Had to purchase batteries for the remote because the hotel didn’t have replacements.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiesha

Traveled with family
Great experience
Stayed 2 nights in Nov 2024

6/10 Okay

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Definitely wouldn’t stay there again. The bed was so uncomfortable. Loud and got sleep X
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice, breakfast was great. Front desk staff were very pleasant. The only issue we had is that cleaning staff knocked on our door early before required checkout time even though we had our do not disturb sign on the door. I also did not like that we were charged $8 for parking per night.

10/10 Excellent

Katrina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever had a great time definitely coming back
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in a great area. The staff and lobby are nice, but the rooms look like they were decorated using my grandmas leftover furniture. The beds were ok but the chairs, couches, lamps, etc. were old and not clean. The lamp next to the bed had a buildup of crust around the base that could easily be cleaned off. I would suggest staying elsewhere until they do a major renovation and cleaning.
Stayed 1 night in Nov 2024