8/10 Good
David
Traveled with partner
30 December 2024
Liked: Cleanliness, staff & service
The best part about our stay was the service. The people working at the front desk were incredibly helpful starting months before our stay. Using WhatsApp, I spoke with them from the US and they helped coordinate and plan several of our activities, including a great couples massage on premise. I also told them we were staying for my wife’s birthday and they gave us a bottle of champagne free of charge and bought a cake from a local bakery that was ready when we arrived. Other than the service, the hotel and grounds itself were average but good value for the price we paid. The grounds are beautiful, but the pool was a little dirty and the chairs outside could use an update. The room itself was large and clean but also a bit dated and the bathroom could use an update. I would also not recommend eating at their restaurant for dinner. We paid up for a special Christmas dinner, which was very disappointing. To their credit, we informed them of our experience and they gave us a partial refund for dinner. Overall, good experience and value for the price, super helpful staff, good location for nearby restaurants and wineries.
David
Stayed 3 nights in Dec 2024