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Mercure Cergy Pontoise Centre

4.0 star property
Hotel in Cergy with a 24-hour front desk and a bar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Cergy Pontoise Centre

Classic Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Sports facility
Exterior
Sports facility
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The price is AED 263
AED 337 total
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

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8.4 out of 10, Very Good, (1162)
The price is AED 264
AED 337 total
includes taxes & fees
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About the neighborhood

Map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000

What's nearby

  • CY Cergy Paris University - 9 min walk - 0.8 km
  • Piscine Cergy - 11 min walk - 1.0 km
  • Essec Business School - 16 min walk - 1.4 km
  • Cergy Pontoise Leisure Island - 6 min drive - 3.9 km
  • St Christophe Business Park - 7 min drive - 4.7 km

Getting around

  • Cergy Préfecture Station - 11 min walk
  • Acheres-Grand-Cormier Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Croissanterie - ‬12 min walk
  • ‪Pacific Rock Production - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Buffalo Grill - ‬8 min walk

About this property

Mercure Cergy Pontoise Centre

Upscale hotel in a shopping district
Take advantage of a shopping mall on site, an arcade/game room, and dry cleaning/laundry services at Mercure Cergy Pontoise Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and access to a nearby health club
  • Bicycle parking, luggage storage, and meeting rooms
  • A front-desk safe, multilingual staff, and a banquet hall
Room features
All 57 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 7 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 17 per person
  • 1 bar
  • Room service available

Restaurants on site

  • Astree

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Bike parking
  • Bike storage
  • Shopping mall

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (840 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 per person
  • Covered self parking fee: EUR 7 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Frequently asked questions

Is Mercure Cergy Pontoise Centre pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cergy Pontoise Centre?

Self parking is available for EUR 7 per night.

What time is check-in at Mercure Cergy Pontoise Centre?

Check-in begins at noon. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Cergy Pontoise Centre?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Cergy Pontoise Centre located?

Located in the heart of Cergy, this hotel is within a 15-minute walk of CY Cergy Paris University and Piscine Cergy. Essec Business School and Pontoise Cathedral are also within 2 mi (3 km). Cergy Préfecture Station is 11 minutes by foot and Pontoise Station is 28 minutes.

Mercure Cergy Pontoise Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 194 reviews" "
Rating 8 - Good. 77 out of 194 reviews" "
Rating 6 - Okay. 28 out of 194 reviews" "
Rating 4 - Poor. 19 out of 194 reviews" "
Rating 2 - Terrible. 11 out of 194 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

TAKUMI

Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023

8/10 Good

Reza

Stayed 2 nights in Jun 2023

10/10 Excellent

Gerald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023

10/10 Excellent

Carlos, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly

10/10 Excellent

Wissam

Stayed 2 nights in Sep 2022

10/10 Excellent

Marco Antonio

Stayed 1 night in Oct 2021

6/10 Okay

CHANTAL

Stayed 2 nights in Jun 2021

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t reconcile as it is in poor conversation and the price is not cheapest
Stayed 1 night in Jul 2019

8/10 Good

Kwee Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a clean, comfortable stay
Clean, comfortable and a great stop off point
Stayed 1 night in Sep 2018

8/10 Good

Geofr, london

Liked: Cleanliness, staff & service, room comfort
Disabled rooms
Double doors and room door were heavy to open the door opener needs time delay for closing.
Stayed 1 night in Sep 2018

6/10 Okay

Maggie, SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
Stayed 8 nights in Aug 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gem
A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Feridoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent Customer Service
We arrived very late at the hotel, however the staff at yhe hotel was very helpful and exceeded our expectations. My daughter and husband were so impress about the service that they have made this hotel the place to be for all our trips in Paris.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in May 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid choice
Nice hotel as you would expect from a Mecure, convenient for university, and business district
Stayed 3 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cerhy
It is a good hotel with good location to of a short walk to the city. The staff were very friendly

8/10 Good

dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is an OLD hotel, and in need of modernising throughout. The bar is tiny. On the plus side the service is very good and the hotel was relatively clean throughout. McDonalds is next door.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel and indeed negative experienc
Very por área. tiny rooms and not very clean in my opinión, there was a tea cup stain with lipstick

6/10 Okay

Grahame

Liked: Cleanliness, room comfort
Nice hotel.
Nice hotel. rooms spacious and beds were comfortable. Staff were polite. Easy walking distance to bus and train station. Trains run every 15 minutes to centre of Paris.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find in Cergy. Free parking outside
Hotel was really well furnished. Liked the fact that the bathroom and toilet were separate. The bed was very comfy. Shower very powerful. Bathroom and facilities all excellent. Amazing value for what we paid! couldn't fault it at all.