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Surestay Plus By Best Western Cebu City

2.5 star property
Experience warm hospitality near Ayala Center. Enjoy an incredible breakfast spread and explore local sights with confidence.

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Exterior
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is AED 126
AED 147 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 29.09 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 33.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 23.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Blackout drapes/curtains
Hair dryer
  • 27.74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 23.55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 20.50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 28.31 sq m
  • Sleeps 3
  • 3 Twin Beds

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Amber Hotel - Cebu

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 48 reviews
The price is AED 143
AED 175 total
includes taxes & fees
24 Mar - 25 Mar
Amber Hotel - Cebu

About the neighborhood

Map
Danaque Building, Capitol Site, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 8 min walk
  • Mango Square - 9 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 5 min drive
  • Waterfront Cebu City Casino - 5 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Hotel near Ayala Center
Take advantage of a free breakfast buffet, a coffee shop/cafe, and a bar at Surestay Plus By Best Western Cebu City. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, an elevator, and luggage storage
  • Concierge services, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • In-room accessibility
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • 9 stairs to reach property
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surestay Plus By Best Western Cebu City?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Check-out is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital, and within 3 mi (5 km) of SM City Cebu and Ayala Center. Jose Rizal Memorial Library and St Patrick’s Square are also within 10 minutes.

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Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 132 reviews
Rating 8 - Good. 34 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 4 out of 132 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

REID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Nov 2024

6/10 Okay

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Feb 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
employees are super nice. rooms are clean overall, 4 stars.
Stayed 15 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and excellent staff. Breakfast foods it's so good. I will recommend this place to my family and friends.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel the rooms are nice and clean. Staff are super friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, one of our grab drivers said the hotel is new. The walls are paper thin, we were by a room that never slept and continually rang the door bell and made a lot of noise, that isn't the hotels fault. Breakfast was fine, convenient at least. Staff was very nice, the security guard at the door always rushed to open the door, which wasn't necessary, but they seemed happy to do it.
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second stay this time is excellent
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great value. The AC in our room was noisy however, made a loud dripping sound all night.
Stayed 1 night in Dec 2024

8/10 Good

Ronaldo

Liked: Staff & service
Staff are courteous.
Stayed 4 nights in Dec 2024

8/10 Good

Ceasar

Liked: Cleanliness, amenities, property conditions & facilities
The bldg next to it are delapidated and abandoned, its kind creepy and scary walking at night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with all of our needs and questions. Comfy bed, roomy shower.
Stayed 7 nights in Nov 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the room is too small and no windows.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eadgitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Make sure that when u book double check that your booking has breakfast included because when we booked knowing our price was with breakfast but unfortunately NOT they ask us to add another 350 pesos per person so just make sure that it’s sure breakfast is included.
Stayed 3 nights in Dec 2024

4/10 Poor

david

Disliked: Amenities
Just a buffet in the morning wasn't properly heated more interested in getting your room number then filling up the buffet with food
Stayed 9 nights in Jan 2025

2/10 Terrible

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn’t end up staying here because the room we were given had a window that was completely whited out and had an unpleasant odour. Although the place was very clean and the staff were nice, the hotel does not look like the photos. Under the circumstances, I wasn’t going to ask for a room change and we decided to go elsewhere.
Stayed 3 nights in Feb 2025

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Ailen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all just in front of Cebu Doc Hospital
Stayed 1 night in Oct 2024

10/10 Excellent

Darryll

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, clean and a great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Goldie Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fair value for the price. The hot water was more room temperature.
Stayed 3 nights in Oct 2024