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Diamond Suites and Residences

3.0 star property
Central hotel with free parking connected to a shopping center in Cebu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Suites and Residences

Reception
Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar
Outdoor pool
Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
The price is AED 231
AED 257 total
includes taxes & fees
8 Dec - 9 Dec

Room options

View all photos for Premium Single Room

Premium Single Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

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Pool
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Parking included
Free WiFi
8.8 out of 10, Excellent, (1006)
The price is AED 156
AED 190 total
includes taxes & fees
5 Dec - 6 Dec
Quest Hotel & Conference Center

About the neighborhood

Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000

What's nearby

  • Ayala Center - 9 min walk - 0.8 km
  • Cebu Business Park - 9 min walk - 0.8 km
  • Waterfront Cebu City Casino - 13 min walk - 1.2 km
  • Osmeña Fountain Circle - 3 min drive - 2.0 km
  • SM City Cebu - 3 min drive - 2.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 32 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Kuya J's - ‬2 min walk

About this property

Diamond Suites and Residences

Hotel near Ayala Center
Close to Waterfront Cebu City Casino, Diamond Suites and Residences provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Tour/ticket assistance, concierge services, and free newspapers
Room features
All 102 individually furnished rooms boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: PHP 550 for adults and PHP 275 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

Does Diamond Suites and Residences have a pool?

Yes, this property has an outdoor pool.

Is Diamond Suites and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Suites and Residences?

Self parking is free at this property.

What time is check-in at Diamond Suites and Residences?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Early check-in is available for a fee of PHP 1000 (subject to availability).

What time is check-out at Diamond Suites and Residences?

Check-out is at noon. Late check-out is available for PHP 1000 (subject to availability).

Does Diamond Suites and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1350 per vehicle applies.

Where is Diamond Suites and Residences located?

Located in Camputhaw, this hotel is within a 10-minute walk of Cebu International Convention Center and Ayala Center. SM City Cebu is 1.4 mi (2.3 km) away.

Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 87 out of 448 reviews" "
Rating 8 - Good. 183 out of 448 reviews" "
Rating 6 - Okay. 120 out of 448 reviews" "
Rating 4 - Poor. 38 out of 448 reviews" "
Rating 2 - Terrible. 20 out of 448 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anna Lou

Traveled with partner
The are is close to the shopping center
Stayed 3 nights in Sep 2024

4/10 Poor

Leonora

Disliked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service
The bar was not properly stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Review
Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Willis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Traveled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Mar 2020

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked because of price and Pool
Was not informed pool was under repair. One reason I booked here
Stayed 4 nights in Feb 2020

4/10 Poor

Stephen, Manila

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stayed 2 nights in Feb 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020