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Crown Regency Hotel and Towers

4.0 star property
Hotel with 4 restaurants, near Ayala Center

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, sun loungers
Premium bedding, in-room safe, free WiFi, bed sheets
Hair salon
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Room options

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Showing 1 of 1 room

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

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Front of property

Waterfront Cebu City Hotel & Casino

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 1,002 reviews
The price is AED 396
AED 447 total
includes taxes & fees
15 Feb - 16 Feb
Waterfront Cebu City Hotel & Casino

About the neighborhood

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 4 min walk
  • Mango Square - 6 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 4 min drive
  • Waterfront Cebu City Casino - 6 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪The Coffee Hut - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Fuente Pungkupungku - ‬4 min walk

About this property

Crown Regency Hotel and Towers

Upscale hotel near Ayala Center
Take advantage of a nightclub, a poolside bar, and a grocery/convenience store at Crown Regency Hotel and Towers. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and 2 coffee shops/cafes.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 300 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 555 for adults and PHP 555 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Fifties Cafe
  • Wang Shan Lo
  • Cafe Glo
  • Sparkz Restobar
  • Best Brew

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

Does Crown Regency Hotel and Towers have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crown Regency Hotel and Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Regency Hotel and Towers?

Self parking is free at this property.

What time is check-in at Crown Regency Hotel and Towers?

Check-in begins at 2 PM.

What time is check-out at Crown Regency Hotel and Towers?

Check-out is at noon.

Does Crown Regency Hotel and Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1200 per vehicle applies.

Where is Crown Regency Hotel and Towers located?

Located in Santa Cruz, this spa hotel is steps from Robinsons Plaza, and within 3 mi (5 km) of Ayala Center and SM City Cebu. Osmeña Fountain Circle and Mango Square are also within 10 minutes.

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 975 reviews
Rating 8 - Good. 288 out of 975 reviews
Rating 6 - Okay. 224 out of 975 reviews
Rating 4 - Poor. 196 out of 975 reviews
Rating 2 - Terrible. 130 out of 975 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025

6/10 Okay

Angeles, albuquerque

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Stayed 1 night in Jan 2025

4/10 Poor

Suseth

Traveled with family
Disliked: Amenities, property conditions & facilities
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
Stayed 1 night in Jan 2025

2/10 Terrible

PATRICK, Edmonton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Stayed 10 nights in Dec 2024

8/10 Good

Sulaiman, Abu Dhbai

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Traveled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness
Don’t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024