2/10 Terrible
Cheryl
Traveled with group
5 July 2023
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This location is in a bad area of town so it is gated. VERY difficult to find The owner is NOT on premise so calling them is useless. We got caught in traffic and construction. We were asked about what time we were arriving. We guessed 6 and arrived after 8 because we were lost. Repeatedly tried calling the owner with no answer. When we arrived we got a lecture for being late. Owner did not speak much English yet continued to ask us when what time we were leaving in Italian. There is a tiny, creepy elevator that fit 2 people and one suitcase. Breakfast was a joke. Locked breakfast room that was supposed to open at 8. We were leaving at 830 so she finally showed up at 825 to open it. We had our choice of coffee only or hot chocolate. No milk for coffee. 2 cookie jars with biscuits. The hotel overlooks a carnival with street vendors. It shut down at midnight on a Monday night. Kept us up with ride screams and carnival flashing lights. DO NOT stay here. Owners have plastic lawn chairs in the rooms. Felt like a chaep college room. Beds were rock hard. If i could give a zero rating I would.
Cheryl
Stayed 1 night in Jul 2023