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Hôtel Restaurant Le Phénix

Inn in Castillon-la-Bataille with a 24-hour front desk and a restaurant

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December 2024
January 2025

Photo gallery for Hôtel Restaurant Le Phénix

Exterior
Exterior
Balcony
Room (2 people) | Desk, cribs/infant beds, rollaway beds
Room (3 people) | Bathroom

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room (1 person)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Room (2 people)

Room (2 people) | Desk, cribs/infant beds, rollaway beds

Room (2 people)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3 people)

Room (3 people) | Desk, cribs/infant beds, rollaway beds

Room (3 people)

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
24, Place Pierre Orus, Castillon-la-Bataille, Gironde, 33350

What's nearby

  • Bessineau Vineyards - 4 min drive - 3.6 km
  • Château de Montaigne - 12 min drive - 9.2 km
  • Saint-Emilion Monolithic Church - 13 min drive - 12.6 km
  • The King's Castle Keep - 13 min drive - 12.5 km
  • Saint-Émilion Bell Tower - 14 min drive - 12.5 km

Getting around

  • Castillon Station - 4 min walk
  • Merignac Airport (BOD) - 52 min drive

Restaurants

  • ‪Le Chaudron du Père Marches - ‬2 min walk
  • ‪La Plage - ‬6 min walk
  • ‪Château de Pressac - ‬9 min drive
  • ‪La Fontaine de Manon - ‬4 min walk
  • ‪Comptoir de Genes - ‬7 min drive

About this property

Hôtel Restaurant Le Phénix

Inn in the city center
You can look forward to a terrace, conference space, and a restaurant at Hôtel Restaurant Le Phénix. In addition to a bar, guests can connect to free WiFi in public areas.
Other perks at this inn include:
  • Free self parking
  • Continental breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • 1 meeting room
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers
  • Daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8:30 AM–10:30 AM on weekends: EUR 7 per person
  • 1 restaurant

Restaurants on site

  • Le Phenix

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference space (861 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 3 PM on weekends must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 3 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.39 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 per person
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hôtel Restaurant Phénix Castillon-la-Bataille
Hôtel Restaurant Phénix
Restaurant Phénix Castillon-la-Bataille
Hotel Restaurant Le Phenix France/Castillon-La-Bataille
Hôtel Restaurant Le Phénix Inn
Hôtel Restaurant Le Phénix Castillon-la-Bataille
Hôtel Restaurant Le Phénix Inn Castillon-la-Bataille

Frequently asked questions

Is Hôtel Restaurant Le Phénix pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Restaurant Le Phénix?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hôtel Restaurant Le Phénix?

Check-in start time: noon; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hôtel Restaurant Le Phénix?

Check-out is at 10 AM.

Where is Hôtel Restaurant Le Phénix located?

Located in the heart of Castillon-la-Bataille, this inn is within 3 mi (5 km) of Château Beynat, Château Robin, and Château Claud-Bellevue. Bessineau Vineyards and Château des Rochers are also within 3 mi (5 km). Castillon Station is only a 4-minute walk.

Hôtel Restaurant Le Phénix Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
Very basic. Aircon, tv and wifi. None working in the room. Clean. Friendly staff but you're not on holiday with the staff....
Stayed 3 nights in May 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owners and locatef in nice town right in the centre of local wine region
Stayed 1 night in Aug 2018

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional service!
The disappointing thing was the service! Arrived at 4pm advertised as 3pm check in! No one came til 6.30 then just laughed it off!!! Then went to charge again even though pre paid .not happy with treatment would not recommend! Rooms were basic and tatty!
Stayed 1 night in Jun 2017

8/10 Good

Charles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel not far from Saint Emilion
Nice terrace. Basic room was very clean. Good deal with meals at restaurant. Free Parking is street parking about a block away.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A perfrectly reasonable hotel, in a quiet riverside town. We were attending a wedding at a nearby Chateau and this was the perfect base for us to rest our heads after a heavy night. The rooms were basic but clean and the bathrooms were reasonably modern and well appointed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi in rooms and couldn't use the restaurant in the evening where wifi was available as it closed early. Otherwise fine.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

christian

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres satisfaisant
Trés propre, le personnel très avenant , petit déjeuner très copieux . l'immeuble est un peu vieillot mais la chambre refaite à neuf. très bien pour le prix.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Stayed 1 night in Aug 2018

8/10 Good

marese, lanton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très sympathique et hôtel bien placé.
Le patron est très accueillant et l'hôtel est correct
Stayed 1 night in Aug 2018

8/10 Good

Valérie

Liked: Cleanliness, staff & service
Nous avons passé une seule nuit car nous étions de mariage. Lit confortable. Douche italienne assez grande Seul bémol : LA CLIM NE FONCTIONNAIT PAS.
Stayed 1 night in Aug 2018

4/10 Poor

Gisèle

Disliked: Property conditions & facilities, room comfort
vraiment moyen
la clim y était mais impossible de la régler (déjà pour trouver la télécommande il faut une équipe de spécialistes!) l'hôtel se trouve sur la place de Castillon mais pour accéder aux chambres l'entrée se trouve dans une ruelle derrière et pour se garer il faut retourner sur la place! il n'y a pas de sèche cheveux! par contre, pratique pour assister au spectacle "la bataille de Castillon" qui est à seulement 4kms
Stayed 1 night in Jul 2018

4/10 Poor

annette, danmarl

Disliked: Staff & service, property conditions & facilities
Lukket ml 15.00 og 18.30
Vi ankommer kl 18 i øsende regnvejr, og bliver mødt af låste døre, jeg ringer til nummeret på en seddel i døren og får at vide, at der bliver åbnet kl. 18.30! I beskrivelsen kunne der tjekkes ind fra kl. 15. Ejeren var fløjtende ligeglad
Stayed 1 night in Jul 2018

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personlig service og fint rom
Oppholdet ble spontant bestilt et par timer før ankomst. Vi betalte ved bestilling, og det skapte noen problemer ved innsjekk. Eieren hadde ikke fått bekreftelsen fra Hotels.com. Fasaden ser sliten ut, men skinnet bedrar. Stort og luftig rom med gode senger og flott bad. Vi fikk parkering for motorsykkelen rett utenfor vinduet. Vi spiste middag på stedet, og eieren var både serviceminded, snakkesalig og raus. Frokost ble servert etter bestilling fra meny. Dette var bra!
Stayed 1 night in May 2018

2/10 Terrible

Monteiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

6/10 Okay

annabelle

Liked: Cleanliness, staff & service
Hotel accueillant
Hotel sympa, propre, personnel chaleureux. Seul inconvenient, fermé lorsque nous sommes arrivés. Mais le personnel est vite revenu à l hotel/restaurant pour nous accueillir..
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
très déçus de l'accueil des propriétaires qui n'étaient pas là à notre arrivée, il a fallu les appeler pour qu'ils viennent nous ouvrir, heureusement la chambre est spacieuse et propre

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort
Mauvais fonctionnement du chauffage Dessus de lit très taché

6/10 Okay

Henk

schoon.
Vriendelijke mensen maar restaurant om18.30 nog dicht en om 08.00 niemand aanwezig, dus geen ontbijt; sleutel bij de buren(boulangerie achtergelaten

4/10 Poor

Ole, Skanderborg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kommer ikke igen
Blev mødt af en småsur vært, fordi Hotel.com pris var 'forkert', vi måtte betale ekstra 10€ eller finde et andet hotel!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre moyenne, joints du carrelage de salle de bain sales, pas d'aération dans la salle de bain, papier toilette qui gratte, climatisation non fonctionnelle, prix plus cher qu'annoncé sur le site. Je déconseille.

8/10 Good

Monique, saint andelain 58

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
se poser après grand trajet
accueil agréable,chambre propre et bien chauffée,calme j'ai apprécié après avoir fait un long trajet,dommage que le soir il n'y avait rien pour ce restaurer