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"Andrea iat front desk s the best, great service, big heart for us travelers. Worst part is i ordered a private room but had to go outside in the closed courtyard down the hall to rhe bsthroom in 40 degree weather at night. The other rooms are indoors.The hotel is in a central area of the best part of town Palermo Soho. "

"A good hostel. Showers and breakfast could have been better. Good location. "

"Nice people, location and hostel, overall. Things could be updated/cleaned but, great value for the price and I was content in Palermo Soho, there "

"The only positive about this hostel is that the staff were pleasant and the email communicaiton was clear. Other than that, this place is a dump in need of major upgrade. The common area couches and seats were dingy, sagging and really tired. The bathroom and toilets left a lot to be desired. When I booked this "hotel", I was informed that I had one twin bunk bed. It turns out I was sharing one of 8 bunk beds in the room. The room was full of unwashed body odor. The beds were uncomfortable and...

"Helpful and prompt reply to my early check in request (day room prior to flight)"

"Great stay and super convenient and comfortable. We had a room to ourselves which was perfect for the 4 nights we stayed there. "

"Staff is somewhat pleasant. Some are espetacular, e.g. Aldana and Francisco. Other are average. And a couple of them have no hospitality skills, they are always prepared TO AVOID YOU, especially when a guest clearly needs help. Overall, do not expect a 'Four Season' resort. This is a hoStel, a good one, and above average. There are individual and shared rooms ."

"near to cbd"