Hotel Virrey Cartagena

3.0 star property
Relax by the pool or explore historic charm that’s just steps away. Enjoy helpful staff assistance to make your stay unforgettable.

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Photo gallery for Hotel Virrey Cartagena

Outdoor pool, sun loungers
Habitación Estandar Doble | Minibar, in-room safe, free WiFi, bed sheets
Front of property
Minibar, in-room safe, free WiFi, bed sheets
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 266
AED 266 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Basic Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Basic Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Standard Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Habitación Estandar Doble

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Double Room Standard With Internal View

  • Sleeps 2
  • 1 Queen Bed(s)

Twin Room Standard With Internal View

  • Sleeps 2
  • 2 Twin Bed(s)

Similar properties

About the neighborhood

Map
Avenida San Martin # 7 - 126, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 6 min drive
  • San Felipe de Barajas Castle - 6 min drive
  • Port of Cartagena - 11 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Ely Café de la Casa - ‬2 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Hamachi - ‬2 min walk
  • ‪Kfc - ‬1 min walk

About this property

Hotel Virrey Cartagena

Hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and Clock Tower, Hotel Virrey Cartagena provides free full breakfast, a terrace, and a garden. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Laundry services, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Virrey Cartagena offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Cartagena
Hoteles Charlotte
Hoteles Charlotte Cartagena
Hoteles Charlotte Hotel
Hoteles Charlotte Hotel Cartagena
Hotel Charlotte Cartagena
Hotel Charlotte Cartagena
Hotel Virrey Cartagena Hotel
Hotel Virrey Cartagena Cartagena
Hotel Virrey Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Virrey Cartagena have a pool?

Yes, this property has an outdoor pool.

Is Hotel Virrey Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Virrey Cartagena?

This hotel doesn't offer parking.

What time is check-in at Hotel Virrey Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Virrey Cartagena?

Check-out is at 1:00 PM. Late check-out is available for a fee.

Where is Hotel Virrey Cartagena located?

Located in Bocagrande, this hotel is within 2 mi (3 km) of Bocagrande Beach, Clock Tower, and Cartagena de Indias Convention Center. San Felipe de Barajas Castle and Playa de Punta Arena are also within 3 mi (5 km).

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Hotel Virrey Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 179 reviews
Rating 8 - Good. 58 out of 179 reviews
Rating 6 - Okay. 30 out of 179 reviews
Rating 4 - Poor. 10 out of 179 reviews
Rating 2 - Terrible. 14 out of 179 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

dustin

Liked: Staff & service, amenities, property conditions & facilities
I loved the service, the food and the location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for shopping dine in walking and next to the ocean
Stayed 7 nights in Aug 2024

8/10 Good

Yelkaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality from the local people
Stayed 3 nights in Sep 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023

8/10 Good

LENNOX ANTHONY ROBERTS

Liked: Cleanliness, staff & service
The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants.
Stayed 5 nights in Jul 2023

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and cleanliness
Stayed 9 nights in Jan 2024

10/10 Excellent

LETY

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had elevators
Stayed 1 night in May 2024

2/10 Terrible

Saveth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are great people, but the hotel are very outdated and did not look as good as in the picture, also there was no hot water in MY room. Fan only without air conditioner. Makes the room really muggy. If only the quality of the hotel was as good as the staffs. It would be great
Stayed 3 nights in Aug 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service, amenities
There is no elevator, but property centrallly located with many food options and souvenir shopping

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si many people were noise and we couldn’t sleep well.
Stayed 1 night in Feb 2024

6/10 Okay

Jonathan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, even though is located on a busy street, the rooms were quiet, all the staff is really helpful. That being said, the hotel is not as nice as it appears on pictures, it is quite dated and the rooms smell a little bit of mold, our room window had no view and the shower is designed in a way that the water splashes on to the rest of the bathroom. The free breakfast is you get what you pay for, so don’t expect an all you can eat buffet, it is very simple and not that great quality food. Overall, is a simple place with great location for the price if you’re staying with a couple or friends, wouldn’t recommend families and be aware to request the ground floor beforehand if you have any trouble going up the stairs as there is no elevator.
Stayed 4 nights in Mar 2024

4/10 Poor

Esperanza

Disliked: Cleanliness, property conditions & facilities
This property was definitely in an accessible area to Cartagena's Walled City; however, I had numerous issues with my room. When I booked the property, I had requested for a "City view" option and I did not even get a window in my room. I raised these concerns to the hotel personnel and while they tried to change my room, they were keeping me in my original for the majority of my stay and then changing me on the last day. Also, the room had holes in the wall and it did not look appealing at all. The lamps were extremely dim. The bathroom was not clean at all and the shower's pressure was to say the least PAINFUL. From an outsider point of view this property looks appealing, but it is not how they present it.
Stayed 5 nights in Aug 2024

4/10 Poor

Gonzalo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean.
Stayed 2 nights in Jun 2023

8/10 Good

Odalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to use softener for the towels. They are so hard and the smell is no good!!
Stayed 6 nights in Oct 2022

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not have wifi The property refused to fix the tv in the room The rooms do NOT look like the photos. I do not recommend this property

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untrained and unfriendly personal. Obsolete installations. Low maintenance. Cero technology. No knowledge of hotel management. No support to customers. Lousy restaurant and poor food quality. I strongly recommend to take them out of Expedia.
Stayed 1 night in Mar 2023

6/10 Okay

Dulce Astrid

Disliked: Cleanliness, amenities, property conditions & facilities
La primera habitación que nos dieron, olía muy mal, sumamente descuidada, al final nos dieron una algo mejor, pero si le valga bastante mantenimiento, adicional que a mitad de estancia cambiaron de administración del restaurante y el desayuno dejaba mucho que desear, pocas opciones y malas,
Stayed 6 nights in Feb 2025

10/10 Excellent

Dauris

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Matheus H B

Liked: Cleanliness, staff & service
Medio
O hotel está super bem localizado, em uma das melhores áreas da cidade. A piscina é pequena porém atendente super bem. Camas boas e ar condicionado também. É um hotel mediano e atende super bem para quem vai fazer passeios e passar o dia todo fora. Um ponto super negativo é o café da manhã, poucas opções, baixa qualidade e demora na reposição.
Stayed 1 night in Oct 2024

8/10 Good

Elisabeth

Stayed 4 nights in Sep 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 3 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El dormitorio cómodo . Desayuno muy bueno . Muy cerca caminando de restaurantes u de la playa .
Stayed 3 nights in Oct 2024

8/10 Good

HARVEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , buen precio!
Stayed 3 nights in Sep 2024