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Hotel Casa San Agustin

4.5 star property
Unleash your inner explorer among Cartagena's vibrant walls, discover local flavors with al fresco dining and indulge in rejuvenating spa treatments.

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Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium channels, TV, DVD player
2 bars/lounges, poolside bar
Outdoor pool, sun loungers
Terrace/patio
Breakfast, lunch, dinner served; Latin American cuisine, garden views

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
The current price is AED 2,124
AED 2,124 total
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian linens
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

Bastión Luxury Hotel

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 1,000 reviews
The price is AED 1,163
AED 1,163 total
includes taxes & fees
24 Mar - 25 Mar
Bastión Luxury Hotel

About the neighborhood

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk
  • Bolivar Square - 5 min walk
  • Walls of Cartagena - 5 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • Bocagrande Beach - 12 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Luxury historic hotel near Clock Tower
Close to Cartagena de Indias Convention Center and Walls of Cartagena, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. Treat yourself to a massage, a manicure/pedicure, or a facial at Aurum Spa, the onsite spa. The on-site Latin American cuisine fine-dining restaurant, Alma, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A TV in the lobby, a 24-hour front desk, and multilingual staff
  • Free newspapers, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Casa San Agustin offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More amenities include:
  • Frette Italian sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Designer toiletries, showers, and hair dryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, free infant beds, and ceiling fans

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 290000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa San Agustin?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 110000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

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Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 366 out of 401 reviews
Rating 8 - Good. 23 out of 401 reviews
Rating 6 - Okay. 7 out of 401 reviews
Rating 4 - Poor. 4 out of 401 reviews
Rating 2 - Terrible. 1 out of 401 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Great place to stay very convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 days at Casa San Agustin for our anniversary, and this was the perfect place to celebrate! The hotel is beautiful, clean and in the middle of everything. Staff was gracious and accommodating. I definitely recommend spending a day at Acasi beach - stunning and relaxing. Dinner at their restaurant was superb. Shout out to Laura for making our 25th an anniversary we will never forget!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old world style hotel and central to everything in old city. Everyone is very accommodating and very helpful. The service is exceptional. Breakfast was great. Alma was a great restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with world class service. Would definitely recommend
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Exceptional accommodations, environs, professional courteous staff. Truly A property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the concierge, David. Clean, safe, and super hospitality. Once you stay there, you will be back each time when you visit Cartagena.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent and attentive service
Stayed 3 nights in Oct 2024

10/10 Excellent

christine

Liked: Cleanliness, property conditions & facilities
My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and was everything you expect within the walled city. The staff I will say truly made our trip. They exceeded expectations! 5 stars This is indeed a Leading Hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and definitely would come back. Great service, great food and great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luba

Liked: Cleanliness
The hotel was lovely. The location was great and the service was impeccable
Stayed 1 night in May 2024

10/10 Excellent

Tracey Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Stayed 4 nights in Mar 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true oasis in a busy and chaotic Cartagena. All amenities were top notch. Gorgeous pool, amazing food and incredible attention to every little detail. Also all the staff of the hotel was exceptional. I would definitely stay at this boutique hotel again. I travel quite a bit and this was my very favorite hotel ever. The only regret I had was not having every meal at the hotel restaurant. Every other restaurant we tried didn’t come close.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Amazing staff ! Great experience! Very clean
Stayed 4 nights in Sep 2024

8/10 Good

William

Liked: Staff & service, property conditions & facilities
The hotel and staff were all first class. The original room #200 had very limited closet space and we were moved to #201 a superb room. The only other disappointment was the boat ride to the hotel’s private island as the winds were so strong that the rides (40 minutes to an hour) were very uncomfortable, our time there cut short due to the need to start back earlier than advertised and the wind was so strong that eating was near impossible.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel overall
Stayed 1 night in Sep 2023

10/10 Excellent

Hristiana B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 5 nights in Sep 2023

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Santiago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property well located great food and above and beyond service
Stayed 3 nights in Jun 2022

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everyrhing
Stayed 1 night in Oct 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay. Great location.
Stayed 4 nights in Jun 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities
Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Stayed 4 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great location, gorgeous historic building, attentive and helpful staff
Stayed 2 nights in Oct 2022