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Hotel Casa Baluarte

3.0 star property
Unwind in this serene hideaway where every moment feels like a gift. Savor every second by treating yourself to blissful spa treatments.

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Photo gallery for Hotel Casa Baluarte

Lobby
Exterior
Property amenity
Front of property
1 bedroom, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin

1 bedroom, bed sheets

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Ensuite

Deluxe Suite, 1 King Bed, Ensuite | 1 bedroom, bed sheets

Deluxe Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Living room
Desk
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, bed sheets

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Plus)

Superior Double Room (Plus) | 1 bedroom, bed sheets

Superior Double Room (Plus)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Media Luna No. 10-81, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 6 min walk
  • San Felipe de Barajas Castle - 10 min walk
  • Clock Tower - 10 min walk
  • Walls of Cartagena - 11 min walk
  • Bocagrande Beach - 10 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Colombitalia - ‬2 min walk
  • ‪Beer Lovers Tap Room - ‬2 min walk
  • ‪Celele - ‬1 min walk
  • ‪Juan Valdez Café Hampton - ‬1 min walk

About this property

Hotel Casa Baluarte

Hotel near Cartagena de Indias Convention Center
Near Clock Tower and Walls of Cartagena, Hotel Casa Baluarte provides free continental breakfast, a terrace, and dry cleaning/laundry services. Treat yourself to spa services, such as a facial or a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • A TV in the lobby, a 24-hour front desk, and tour/ticket assistance
  • Luggage storage
Room features
All guestrooms at Hotel Casa Baluarte feature comforts such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • This property does not have elevators

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 4000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Baluarte Cartagena
Casa Baluarte Cartagena
Casa Baluarte
Hostal Baluarte Hotel Cartagena
Hotel Casa Baluarte Hotel
Hotel Casa Baluarte Cartagena
Hotel Casa Baluarte Hotel Cartagena

Frequently asked questions

Is Hotel Casa Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Baluarte?

This property doesn't offer parking.

What time is check-in at Hotel Casa Baluarte?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Baluarte?

Check-out is at 11 AM.

Where is Hotel Casa Baluarte located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of San Roque Church and Clock Tower. Cartagena de Indias Convention Center and Walls of Cartagena are also within 15 minutes.

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Hotel Casa Baluarte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 33 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 10 out of 110 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alphonso James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 6 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Getsemaní, an incredible area in Cartagena. Everything was wonderful
Stayed 6 nights in Nov 2022

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
This property is located in a Central area and very walkable. The staff is great and friendly. The property is super clean and great for a Solo Traveler.There was no hot water for a good shower. So I took cold showers for 5 days. My toilet was clogged almost daily. The rooms are very very small.
Stayed 6 nights in Jun 2022

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible booked through Expedia app and property stated that they did not find a reservation with my name after showing them the email. Associate was not helpful nor tried to assist with getting a manager to look for reservation.
Stayed 1 night in Aug 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente

10/10 Excellent

Liceth

Stayed 1 night in Nov 2022

2/10 Terrible

Rchard

Stayed 3 nights in Jul 2022

8/10 Good

Nicole

Stayed 3 nights in Nov 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buenonsolo el detalle debla ducha con agua caliente
Stayed 2 nights in Sep 2022

10/10 Excellent

valeria

Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
En general el hotel esta muy bien. El desayuno demorado y las sabanas no me.olian bien, pero el resto limpio
Stayed 3 nights in Aug 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comodo y bien ubicado
Hotel muy bien ubicado, comodo y con buen servicio
Stayed 3 nights in Aug 2022

2/10 Terrible

Luis Angel

Disliked: Cleanliness, amenities, property conditions & facilities
No nos gustó, la habitación no es lo que prometen en las fotos, huele mucho a humedad.
Stayed 3 nights in Jul 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es único y se siente parte de Cartagena y lo que deberían de mejorar es que la bañera tenga agua caliente ya que sale super fría
Stayed 4 nights in Jul 2022

2/10 Terrible

Delphery J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

2/10 Terrible

Toriano Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money.
Stayed 1 night in May 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Leda

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay here, it was clean, I felt safe because there is always someone at the door. The hotel staff were all friendly and helpful when we asked for help. I loved that the location of this establishment was neither too close where it was noisy nor too far from all the fun in Cartagena.
Stayed 5 nights in Apr 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and helpful.
Stayed 3 nights in Apr 2022

4/10 Poor

John

Disliked: Staff & service
Be aware
I paid for dual occupancy and when my girlfriend showed up they charge me $100,000 pesos extra. I had occupancy for two and breakfast for two on my reservation, but they still demanded more. They were very unwilling to work it out with me an compromise. It also too over an hour to talk to them about this. Employees were moving through the hotel very early in the morning talking with regular level voice from 6:00am on, moving ladders, slamming doors, moving buckets, etc. the hotel is very tight quarters with a small hallway in between rooms. Staff shouldn’t be working in the room areas until at least after 8:00-8:30am
Stayed 1 night in Apr 2022

6/10 Okay

Julius

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2022

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Thinks is a lovely property filled with wonderful art. This staff spoke no English and could not even understand google translate. My Room was about closet size and had to work at getting my suitcase in. The biggest problem was they do not provide hot water. This was not a cheap property on your site! I moved to a great hotel nearby for less money and they have great customer service, very nice rooms, pool, great breakfast and hot water. I think Columbia is not a good place to use Expedia. It is 3-4x local pricing. How can you list hotel with no hot water?
Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was very small on the 1st floor. Very basic. I felt that it was very overpriced. I’m in Bogata now at the Hyatt Place where my bed would fill the whole room at hotel Casa Balaure. Plus Im paying less. I felt this was $45 range room. Maybe other floor rooms were bigger.
Stayed 1 night in Mar 2022