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Charleston Santa Teresa Cartagena

5.0 star property
Luxury Cartagena hotel in Cartagena Walled City with 3 restaurants

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Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Couples treatment rooms, hot tub, steam room, Turkish bath
Master Suite | Frette Italian sheets, premium bedding, down comforters, minibar
Reception
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Laundry
The current price is AED 1,079
AED 1,079 total
includes taxes & fees
18 Mar - 19 Mar

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand Suite

Grand Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Grand Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 70 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | Frette Italian sheets, premium bedding, down comforters, minibar

Premier Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Romantic Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sofitel Legend Santa Clara Cartagena

  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 947 reviews
The price is AED 1,893
AED 1,893 total
includes taxes & fees
27 Feb - 28 Feb
Sofitel Legend Santa Clara Cartagena

About the neighborhood

Map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001

What's nearby

  • Bolivar Square - 4 min walk
  • Clock Tower - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • Bocagrande Beach - 17 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Plaza de Bolívar - ‬3 min walk
  • ‪El Baron - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪La Vitrola - ‬4 min walk

About this property

Charleston Santa Teresa Cartagena

Luxury historic hotel refurbished in 2021 and located near Bocagrande Beach
Close to Clock Tower and Cartagena de Indias Convention Center, Charleston Santa Teresa Cartagena provides a rooftop terrace, designer stores on site, and laundry facilities. Treat yourself to a body treatment, a body wrap, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), free bicycle rentals, and airport pick-up service (surcharge)
  • Massage treatment rooms, concierge services, and outdoor furniture
  • Free newspapers, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 87 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like iPads and pillow menus.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch TVs with Netflix, streaming services, and satellite channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza
  • Harry`s Cartagena
  • Plaza Santa Teresa

Things to do

  • Bicycle tour information
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2626 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2021
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • iPad
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Charleston Santa Teresa Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charleston Santa Teresa Cartagena?

This property doesn't offer parking.

What time is check-in at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Charleston Santa Teresa Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Charleston Santa Teresa Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Charleston Santa Teresa Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Parque de La Marina, Clock Tower, and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Charleston Santa Teresa Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 515 out of 681 reviews
Rating 8 - Good. 108 out of 681 reviews
Rating 6 - Okay. 28 out of 681 reviews
Rating 4 - Poor. 13 out of 681 reviews
Rating 2 - Terrible. 17 out of 681 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alaedin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Feb 2025

10/10 Excellent

DANE

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar great pool great service
Stayed 5 nights in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience, hotel next to the best shopping and restaurants street
Stayed 1 night in Jan 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an excellent part of town
Stayed 2 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great hotel!
Stayed 5 nights in Nov 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and coveninent
Stayed 2 nights in Feb 2025

10/10 Excellent

Krizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, amenities, customer service and very nice hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place
Stayed 3 nights in Dec 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Cartagena. I have stayed here over 12 times and keep coming back. Very nice rooftop pool area and housekeeping does a great job. The on site Harry Sasson restaurant has dropped its quality for dinner but there are plenty of places to eat close by.
Stayed 3 nights in Jan 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The roof pool has an amazing view , location is excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a “treasure hotel” with history and elegance… this a place for a dream and love
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonia Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall and amazing property with amazing food and top notch service ! Beds/ mattresses could be updated for a better night sleep
Stayed 7 nights in Dec 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis in the walled city
Well trained staff. Lovely location and charming roof top
Stayed 3 nights in Nov 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking or at least have a parking, we rent a cara and it was almost imposible to find a place where to park
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

This hotel is gorgeous and perfectly maintained. Delicious restaurant, service, and beautiful pool terrace.
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with kind and friendly staff
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total rip off! Unsafe!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff awesome location!
Stayed 5 nights in Sep 2023

10/10 Excellent

Neidy Zulay

Great
Stayed 3 nights in Oct 2024

10/10 Excellent

David Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Charleston Santa Teresa was everything that I hoped it would be… a what a Beautiful property, and still being taking care of and maintained on a daily basis... the daily breakfast was excellent, service was impeccable and the staff was extremely attentive and available for every need. I even booked a massage at the spa and although I've had many… This was the best! I only wish that I could remember the massage therapist name, but it started with a Y. My fiancé and I will return!
Stayed 6 nights in Dec 2024