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Hyatt Carmel Highlands

4.0 star property
Resort with a full-service spa, near Point Lobos State Natural Reserve

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Photo gallery for Hyatt Carmel Highlands

Beach nearby
Front of property - evening/night
Outdoor pool, sun loungers
Fireplace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (POINTLOBOS)

Premium bedding, in-room safe, individually furnished, desk

Suite (POINTLOBOS)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (HIGHLANDS)

Premium bedding, in-room safe, individually furnished, desk

Suite (HIGHLANDS)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (California)

Premium bedding, in-room safe, individually furnished, desk

Suite (California)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Townhome, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Townhome, 1 King Bed with Sofa bed, Ocean View

Highlights

Separate dining area
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Big Sur)

Premium bedding, in-room safe, individually furnished, desk

Suite (Big Sur)

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Sunset)

Premium bedding, in-room safe, individually furnished, desk

Suite (Sunset)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
120 Highland Dr, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 10 min walk - 0.9 km
  • Monastery Beach - 3 min drive - 3.4 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Beach - 9 min drive - 8.0 km
  • China Cove - 17 min drive - 5.0 km

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪Crossroads BBQ - ‬6 min drive

About this property

Hyatt Carmel Highlands

Resort near Point Lobos State Natural Reserve
At Hyatt Carmel Highlands, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this resort include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), concierge services, and a gift shop
  • A ballroom, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 142 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, full-sized refrigerators/freezers, and free infant beds

Languages

Dutch, English, Filipino, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Pacific's Edge

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from July 24 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Carmel Highlands
Carmel Highlands Hyatt
Carmel Hyatt
Carmel Hyatt Highlands
Hyatt Carmel
Hyatt Carmel Highlands Overlooking Big Sur Coast Hotel
Hyatt Highlands
Hyatt Highlands Carmel
Hyatt Highlands Hotel
Hyatt Highlands Hotel Carmel
Carmel Highland Inn
Highlands Hotel Hyatt Carmel
Hyatt Carmel Highlands Hotel Carmel
Hyatt Carmel Highlands Hotel
Hyatt Highlands Overlooking Big Sur Coast Hotel
Hyatt Carmel Highlands Overlooking Big Sur Coast Resort
Hyatt Highlands Overlooking Big Sur Coast
Hyatt Highlands Overlooking Big Sur Coast Resort
Hyatt Carmel Highlands

Frequently asked questions

Does Hyatt Carmel Highlands have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from July 24 2024 to April 30 2025 (completion date subject to change).

Is Hyatt Carmel Highlands pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Carmel Highlands?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Carmel Highlands?

Check-in start time: 4 PM; Check-in end time: 3 AM.

What time is check-out at Hyatt Carmel Highlands?

Check-out is at noon.

Where is Hyatt Carmel Highlands located?

Situated near the beach, this spa resort is within a 15-minute walk of Point Lobos State Natural Reserve and Gravity Garden. Point Lobos Ranch and Hidden Beach are also within 3 mi (5 km).

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Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 744 reviews
Rating 8 - Good. 155 out of 744 reviews
Rating 6 - Okay. 97 out of 744 reviews
Rating 4 - Poor. 55 out of 744 reviews
Rating 2 - Terrible. 29 out of 744 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pouyan

Liked: Cleanliness, staff & service
Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, property conditions & facilities
The views from the hotel are amazing. The rooms are very dated, faux fireplaces, hole in the wall, bugs in the bathtub, hot water not working.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and setting
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean view is so beautiful and the restaurant is amazing, the only thing is that we carried some heavy luggages and we had to carry them with the stairs, but the property design is cool.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 2 nights in Nov 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views.
Stayed 1 night in Nov 2024

10/10 Excellent

Sari

Liked: Cleanliness, staff & service
I loved everything about my stay at the hotel. Everything was perfect!
Stayed 4 nights in Oct 2024

6/10 Okay

Trung

Liked: Cleanliness, staff & service
External looks nice but inside the room is old and needs to have more cosmetic fix to make it looks nicer. Foods is ok, not great (breakfast). The view from the restaurant is beautiful.
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Spectacular view of Highlands from our balcony. Dining options reduced during stay (restaurant closed certain days…). Quiet and away from Carmel town centre amenities (shopping,dining). Point Lobos hiking nearby was incredible with some beautiful vistas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was just right
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous views..
Lovely, our new favorite! Gorgeous views..
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved all of it!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eunjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful resort in Carmel.
Stayed 2 nights in May 2024

10/10 Excellent

Lindsey Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here. It is such a beautiful hotel with beautiful grounds. It has amazing views. The restaurant was great. Staff was friendly.
Stayed 5 nights in Sep 2024

8/10 Good

Andy

Still a nice place but it’s getting old and out dated. Construction around the pool which was closed was on going noise, not really loud but was noticeable. Overall still a nice place to stay. Restaurant was also nice with a great view, food was delicious but limited selections.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yueye

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great birthday celebration with spectacular ocean views from the Pacific's Edge Restaurant and our room. Staff was friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time here
Stayed 1 night in Aug 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Here is the thing to know about this property. It is really two hotels on one location. Higher up the hill you have very nice cabin like rooms that more or less are worth the exorbitant per night rates. But closer to the main building, you have rooms that are the quality of a Motel 6, but are charged out at over $500 per night. You pay a premium to be lodging near much nicer rooms and a beautiful view. The food at the restaurant is also relatively poor. For $250 you can feed four people a dinner the quality of which would fit in nicely at a Denny's restaurant. But you do get a pretty awesome view of the pacific ocean.
Stayed 5 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Slow check-in, inconvenient parking for our highest priced room, no dining room on Monday/Tuesday (small bites from the bar)
Stayed 3 nights in Nov 2024

10/10 Excellent

abdulsalam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel, great staff, amazing views and nature
Stayed 3 nights in May 2024

10/10 Excellent

banafsheh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying there!
Stayed 1 night in Mar 2024

8/10 Good

Jo-Ann

Liked: Cleanliness, staff & service
Rooms are dated. Noise level due to construction was loud. Wish we knew before we booked.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Service was excellent. Views are amazing. Try to stay on the top floor as the middle and lower levels can get noisy.
Stayed 3 nights in Aug 2024

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities
We stayed in room 542. The room has a mildew smell, probably due to the damp nature of the positon of the room on the property. However, the management should provide some diffusers in the room to mask the mildew smell if they cannot solve the root cause of the issue. It is like sleeping with a waterlogged piece of driftwood with mushrooms. The room is nice other than that unpleasant feature.
Stayed 3 nights in Dec 2024