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"Very good hotel in comparison to its competitors around central and south Jakarta. Of note was the support and attentiveness of one particular member of staff from guest services, Salvina, if I recall her name correctly, went above and beyond to ensure I felt well looked after a misunderstanding that occurred early in my stay. She was highly professional but also appeared to genuinely care about ensuring my stay was a happy one. She’s a credit to the hotel and is the reason I’ll rate my stay as a 5 here instead of 4."

"We stayed at FM7 Resort near Jakarta Airport for two nights, and our overall experience was excellent! The hotel provides airport transfers and breakfast, and the service was outstanding. Every staff member was friendly and attentive, making me feel truly welcomed. A special thanks to Operation Manager Erwin—when we were about to leave, he saw us from afar and immediately opened the door for us, asking if we needed any assistance. We had originally booked the 1 PM airport shuttle, but after checking out, we decided to head to the airport earlier. He quickly arranged it for us, ensuring a smooth and hassle-free transfer. His service exceeded my expectations! We would also like to express my gratitude to the entire team for their excellent hospitality. Highly recommend FM7 Resort and we will definitely stay here again next time we visit Jakarta!"

"The hotel was perfectly clean, staff was incredibly friendly and helpful! "

"Shuttle service to the airport "

"I had an amazing stay at Park Royal! The staff were incredibly friendly and helpful, always going above and beyond to ensure a comfortable experience. From check-in to check-out, their warm hospitality made my stay truly enjoyable. The hotel itself was well-maintained, and the service exceeded my expectations. I would highly recommend Park Royal to anyone looking for a fantastic stay with exceptional service. Looking forward to returning soon!"

"Like many places in Jakarta the u turn getting off the highway can be a pain. That’s no fault of the hotel.great value. Clean has the basics like hot water nice bed and stable wifi"

"I chose this hotel for the proximity of the airport and the free airport shuttle. But I would stay here again because the staff was beyond excellent in helpfulness and grace. Every.single.person! "

"Great location & breakfast was amazing "

"The executive room was wonderful, especially due to staying in the corner room. The staff was wonderful. They made the stay all the more special. Thank you Jonathan, Mei, and Harun from the Langham Club lounge."