The Priory Hotel and Restaurant

4.0 star property
Newport hotel in Caerleon with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Exterior
Double Room | Living room | Flat-screen TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The price is AED 441
AED 529 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Cosy Double

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Cottage Deluxe Double ( Dog Friendly on request)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
High Street, Caerleon, Newport, Wales, NP18 1AG

What's nearby

  • International Convention Centre Wales - 5 min drive
  • Celtic Manor Resort Golf Club - 5 min drive
  • Coldra Woods - 5 min drive
  • Llanfrechfa Grange Hospital - 9 min drive
  • Tredegar House - 14 min drive

Getting around

  • Pye Corner Station - 10 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Toby Carvery - ‬3 min drive
  • ‪St Julian Inn - ‬15 min walk
  • ‪Man of Gwent - ‬4 min drive
  • ‪The Hanbury Arms - ‬1 min walk
  • ‪Caerleon Chinese - ‬5 min walk

About this property

The Priory Hotel and Restaurant

Upscale hotel located in Caerleon
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at The Priory Hotel and Restaurant. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also find perks like:
  • Free self parking
  • An electric car charging station, 1 meeting room, and smoke-free premises
  • A 24-hour front desk and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Priory Hotel and Restaurant offer comforts such as 24-hour room service, as well as amenities like free WiFi. Guest reviews speak well of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

Frequently asked questions

Is The Priory Hotel and Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Priory Hotel and Restaurant?

Self parking is free at this property.

What time is check-in at The Priory Hotel and Restaurant?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Priory Hotel and Restaurant?

Check-out is at 11 AM.

Where is The Priory Hotel and Restaurant located?

Located in Caerleon, this hotel is within a 10-minute walk of Isca Augusta and Caerleon Amphitheatre. Celtic Manor Resort Golf Club and Coldra Woods are also within 2 mi (3 km).

The Priory Hotel and Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 606 reviews" "
Rating 8 - Good. 150 out of 606 reviews" "
Rating 6 - Okay. 30 out of 606 reviews" "
Rating 4 - Poor. 16 out of 606 reviews" "
Rating 2 - Terrible. 11 out of 606 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great dog friendly rooms.
Stayed 2 nights in Oct 2024

8/10 Good

vicki

Stayed 1 night in Oct 2024

4/10 Poor

Tim

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Lovely house and grounds with lots of history, good parking although only 1 EV charger that only runs at 3KW thats if you can park by it because other less considerate guests park on the bays with non ev cars, the rooms are well appointed and clean although we were given Room 4 upstairs despite asking for a ground floor, the room smelled of cooked meat due to the kitchen extraction fans being outside the window, the bed was very uncomfortable, i ended up having to use a walking stick the next day due to a stiff back, they did move us to a ground floor room the next day to be fair but the bed was the same, breakfasts were hit and miss, the full breakfast looked good but the black pudding was an aquired taste, the hash brown or rostie whatever it was fell apart and sausages weren't very good, the continental breakfast was not comprehensive, cereals, a couple of different pasties, meat and cheese slices and pots of yoghurt if there were any left, the filter coffee is bitter, any other option costs extra, apple or orange or water only, we ordered tea which we waited 25 minutes for and gave up and left in the end.... when the heating is on the rooms are like saunas and the water is red hot... the heaters are on or off so rooms hot or cold, the bar is noisy in evenings and only sells 2 lagers and No beer but lots of wine, wouldn't stay again....
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely food. Garden room was delightful with own garden and parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

vicki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, limited dinning options and expensive
Stayed 1 night in Oct 2024

10/10 Excellent

Rhiannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay. Wonderful food and service and appreciated the upgrade to a cottage!
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
A great modern hotel with lovely food. Strongly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Priory Hotel in Caerleon is a charming, historic hotel set in a former monastery. It offers comfortable rooms, a well-regarded restaurant, and beautiful gardens. Its location in the Roman town of Caerleon is ideal for exploring local attractions.
Stayed 2 nights in Oct 2024

8/10 Good

H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few changes since we were last here in June which are positive
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Priory Hotel was a beautiful place. The building and grounds were lovely as were the renovated areas. Our room was a little small, but was decorated nicely. Arriving late, we were unable to enjoy the space as much as we wanted. Only had breakfast at the restaurant, but it was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my husband’s birthday. Just perfect
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Traveled with partner
Liked: Amenities, property conditions & facilities
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 2 nights in Sep 2024

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
Always amazing, IT glitches at book-in and departure poor receptionist could do nothing but apologies but these things happen. Car charges need updating to a minimum of 22kw so a charge can be fully achieved in 6-8 hrs
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing garden room dog friendly, fantastic food and service… totally wonderful and would highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend a few days
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely property in a park-like setting with spacious, beautifully decorated rooms
Stayed 1 night in Sep 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , good clean rooms and bathrooms
Stayed 1 night in Sep 2024

8/10 Good

Robert, PENCOED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Stayed 2 nights in Sep 2024