Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with a fitness center and a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Terrace/patio
Exterior
Flat-screen TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AED 269
AED 315 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Classic Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Room, Accessible (Mobility)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds (Classic)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Classic Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Trehafod, Pontypridd, Wales, CF37 2NP

What's nearby

  • Rhondda Valley - 1 min walk
  • The Royal Mint Experience - 13 min drive
  • Caerphilly Castle - 18 min drive
  • Cardiff Castle - 24 min drive
  • Principality Stadium - 24 min drive

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), 4 meeting rooms, and a banquet hall
  • Free newspapers, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Heritage Park

Things to do

  • Fitness center

Conveniences

  • Banquet hall
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?

Situated in Pontypridd, this hotel is steps from Rhondda Valley and 2.6 mi (4.2 km) from Falconry UK. Spot Climbing Centre and The Royal Mint Experience are also within 9 mi (15 km). Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 649 reviews" "
Rating 8 - Good. 205 out of 649 reviews" "
Rating 6 - Okay. 93 out of 649 reviews" "
Rating 4 - Poor. 53 out of 649 reviews" "
Rating 2 - Terrible. 50 out of 649 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Great breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay would come back again close to home
Stayed 1 night in Sep 2024

2/10 Terrible

Shay

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went visiting to Wales to see family 6 hours drive , the room was very comfortable but the dining experience wasn't good I explained to reception before leaving some of the food wasn't edible to eat We had spent over 200.00 on drinks and food he just said ohhhh I will tell the chef No customer service at all very rude
Stayed 1 night in Sep 2024

2/10 Terrible

James, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Desislava

The clean towels were left outside in the hallway on the floor in front of the door.The rooms need an update.Bathroom room had damages. NO aircon and phone in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Larne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sean

Business traveler
Disliked: Cleanliness, property conditions & facilities
the Heritage park hotel is in need of refurbishment and care to enhance the stay. Mouldy furniture, urine soaked floor and raw food were some of the less desirable moments of my stay. Bar was well stocked and the staff were very friendly in this section. If you’re looking for an affordable stop off night, the hotel may service what you need. If looking for something more I’d look elsewhere.
Stayed 3 nights in Aug 2024

6/10 Okay

Stefan

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very run down and dated, room had a damp smell and could do with a bit of updating. Saying that the location was nice, the beds comfy, staff friendly and for the price I paid I wasn't expecting the ritz. Get what you pay for and overall certainly not unhappy with the stay
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice place
Stayed 1 night in Aug 2024

4/10 Poor

Paula

Liked: Cleanliness
Not value for money
Disappointing stay for the price paid. Tired bedroom, carpet, bathroom. Only 1 bath towel for 2 people no hand towel. Checked in late so too tired to complain. No explanation about breakfast or check out. Decent breakfast but had to order fried eggs which wasn't explained until after plated everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated, not a 4 star. 3 maybe, 2 star if you take away how lovely the staff are. Rooms are dated. Stairs smell damp and carpet is ruined
Stayed 1 night in Aug 2024

6/10 Okay

Nigel

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy and took along time to be served at the hotel the rooms were dated and bathroom was a bit off putting I’d say hotel defo needs an up grade
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Damp smell
Rooms smelt of damp. Matress felt old school.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bless
Nice and relaxing
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I was in a ground floor room and assume they had some recent flooding - corridor to the rooms smelled musty, a lot of mould around the tiles in the bathroom - towels and bed linen felt damp. On the plus side though, evening meal was good as was the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

ray

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public areas are fine. Decent bar and restaurant. The food was good, both breakfast and dinner. But the rooms are very dated and in need of refreshment. The bathroom was dreadful. The shower over the bath was poor. The shower curtain was continously wet and made the whole room damp and smelly. The television didn't work and had to be replaced.
Stayed 4 nights in Jul 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfortable stay. Good night sleep. Room was spacious and clean. Only personal criticism is that the bed could do with a mattress topper and a mattress proctor and considering it was a king size bed there was only 3 pillow which were really soft.
Stayed 1 night in Jul 2024

4/10 Poor

Claire, Eltham

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very old and worn and felt a bit dirty. There was a function on that they didn't tell us about which had really loud music playing until midnight which kept us awake. Then once the party had ended there were lots of drunk people shouting in the corridor. When we checked in we asked if we could have an extra 30 minutes on our checkout time but were told it would cost £10. Felt very unfair seeing as the room wasn't cheap anyway and we had lost a load of sleep due to the party. This hotel is overpriced for what it is, definitely not worth the money, and didn't seem to care about it's guests. I definitely would not stay here again.
Stayed 1 night in Jul 2024