Cardiff International Airport (CWL) - 52 min drive
Restaurants
Rheola Hotel - 3 min drive
KFC - 3 min drive
Thai Elephant - 3 min drive
Rhondda Hotel - 18 min walk
Colliers Arms - 15 min walk
About this property
Heritage Park Pontypridd, Trademark Collection by Wyndham
Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Cooked-to-order breakfast (surcharge), 4 meeting rooms, and a banquet hall
Free newspapers, a 24-hour front desk, and smoke-free premises
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Bathrooms with free toiletries
Flat-screen TVs with digital channels
Wardrobes/closets, electric kettles, and heating
Languages
English, Welsh
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
1 restaurant
1 bar
Room service available
Restaurants on site
The Heritage Park
Things to do
Fitness center
Conveniences
Banquet hall
Free newspapers in lobby
Guest services
24-hour front desk
Daily housekeeping
Business services
Meeting rooms - 4
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
Low-height counter and sink
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Private bathroom
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
More
Desk
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 10.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel
Frequently asked questions
Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Self parking is free at this property.
What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-out is at 11 AM.
Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?
Situated in Pontypridd, this hotel is steps from Rhondda Valley and 2.6 mi (4.2 km) from Falconry UK. Spot Climbing Centre and The Royal Mint Experience are also within 9 mi (15 km). Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.
Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We went visiting to Wales to see family 6 hours drive , the room was very comfortable but the dining experience wasn't good
I explained to reception before leaving some of the food wasn't edible to eat
We had spent over 200.00 on drinks and food he just said ohhhh I will tell the chef
No customer service at all very rude
The clean towels were left outside in the hallway on the floor in front of the door.The rooms need an update.Bathroom room had damages. NO aircon and phone in the rooms.
the Heritage park hotel is in need of refurbishment and care to enhance the stay.
Mouldy furniture, urine soaked floor and raw food were some of the less desirable moments of my stay.
Bar was well stocked and the staff were very friendly in this section.
If you’re looking for an affordable stop off night, the hotel may service what you need. If looking for something more I’d look elsewhere.
Sean
Stayed 3 nights in Aug 2024
6/10 Okay
Stefan
Traveled with family and small children
18 August 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very run down and dated, room had a damp smell and could do with a bit of updating.
Saying that the location was nice, the beds comfy, staff friendly and for the price I paid I wasn't expecting the ritz.
Get what you pay for and overall certainly not unhappy with the stay
Disappointing stay for the price paid. Tired bedroom, carpet, bathroom. Only 1 bath towel for 2 people no hand towel. Checked in late so too tired to complain. No explanation about breakfast or check out. Decent breakfast but had to order fried eggs which wasn't explained until after plated everything
Very dated, not a 4 star. 3 maybe, 2 star if you take away how lovely the staff are.
Rooms are dated. Stairs smell damp and carpet is ruined
James
Stayed 1 night in Aug 2024
6/10 Okay
Nigel
Traveled with family and small children
5 August 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
I was in a ground floor room and assume they had some recent flooding - corridor to the rooms smelled musty, a lot of mould around the tiles in the bathroom - towels and bed linen felt damp. On the plus side though, evening meal was good as was the breakfast.
The public areas are fine. Decent bar and restaurant. The food was good, both breakfast and dinner. But the rooms are very dated and in need of refreshment. The bathroom was dreadful. The shower over the bath was poor. The shower curtain was continously wet and made the whole room damp and smelly. The television didn't work and had to be replaced.
Comfortable stay. Good night sleep.
Room was spacious and clean.
Only personal criticism is that the bed could do with a mattress topper and a mattress proctor and considering it was a king size bed there was only 3 pillow which were really soft.
Hotel is very old and worn and felt a bit dirty. There was a function on that they didn't tell us about which had really loud music playing until midnight which kept us awake. Then once the party had ended there were lots of drunk people shouting in the corridor. When we checked in we asked if we could have an extra 30 minutes on our checkout time but were told it would cost £10. Felt very unfair seeing as the room wasn't cheap anyway and we had lost a load of sleep due to the party. This hotel is overpriced for what it is, definitely not worth the money, and didn't seem to care about it's guests. I definitely would not stay here again.