Cardiff International Airport (CWL) - 52 min drive
Restaurants
Rheola Hotel - 3 min drive
KFC - 3 min drive
Thai Elephant - 3 min drive
Rhondda Hotel - 18 min walk
Colliers Arms - 15 min walk
About this property
Heritage Park Pontypridd, Trademark Collection by Wyndham
Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Cooked-to-order breakfast (surcharge), 4 meeting rooms, and smoke-free premises
A banquet hall, free newspapers, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Bathrooms with free toiletries
Flat-screen TVs with digital channels
Wardrobes/closets, electric kettles, and heating
Languages
English, Welsh
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
1 restaurant
1 bar
Room service available
Restaurants on site
The Heritage Park
Things to do
Fitness center
Conveniences
Banquet hall
Free newspapers in lobby
Guest services
24-hour front desk
Daily housekeeping
Business services
Meeting rooms - 4
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
Low-height counter and sink
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Private bathroom
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
More
Desk
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 10.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel
Frequently asked questions
Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Self parking is free at this property.
What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-out is at 11 AM.
Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?
Situated in Pontypridd, this hotel is steps from Rhondda Valley and 2.6 mi (4.2 km) from Falconry UK. Spot Climbing Centre and The Royal Mint Experience are also within 9 mi (15 km). Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.
Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
Awful smell within the room! Someone had urinated on the mattress previously and had been covered over with fresh sheets. Disgusted no one called it sooner and mattress had been moved around. No one should of stopped in the room I was in! Shame on hotel!
Verified traveler
Stayed 1 night in Sep 2024
6/10 Okay
Craig
Traveled with family
16 September 2024
Liked: Staff & service
Disliked: Cleanliness
Guest should have been notified by email before arriving that due to a large function on the 3rd September the kitchen was not serving anyone after 8pm.
The bathroom shower rail was a friction fit pole which kept falling down. Rooms very tied and outdated
The breakfast in the morning was poor and you could have bounced the scrambled egg off the floor it was so rubbery.
Staff were very pleasant and helpful
We went visiting to Wales to see family 6 hours drive , the room was very comfortable but the dining experience wasn't good
I explained to reception before leaving some of the food wasn't edible to eat
We had spent over 200.00 on drinks and food he just said ohhhh I will tell the chef
No customer service at all very rude
Very musty smelling hall on walk to room. No Wifi in room and staff had no idea how to help us access recently updated modems. Woke up in the middle of the night twice by towel heater making loud sounds. Pillows were flat and lumpy. Parking lot was great. Check in and check out were fast and easy.