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ibis Styles Carcassonne La Cité

3.0 star property
Eco-certified hotel with a fitness center and a seasonal outdoor pool

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Photo gallery for ibis Styles Carcassonne La Cité

Lobby
Breakfast, dinner served; French cuisine, pool views
Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
The current price is AED 311
AED 361 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout drapes, soundproofing

Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 194 reviews
The price is AED 338
AED 395 total
includes taxes & fees
23 Mar - 24 Mar
Mercure Carcassonne la Cite Hotel

About the neighborhood

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 8 min walk - 0.7 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Le Musée de la Torture de Carcassone - 10 min walk - 0.9 km
  • Aude Gate - 11 min walk - 0.9 km

Getting around

  • Carcassonne Station - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪Les Terrasses de la Cité - ‬10 min walk
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

Eco-certified hotel in the city center
At ibis Styles Carcassonne La Cité, you can look forward to a terrace, a garden, and a playground. The on-site French cuisine restaurant, Le Heaume, offers breakfast, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, an electric car charging station, and a banquet hall
  • Luggage storage, an elevator, and 1 meeting room
Room features
All 60 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Heaume

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to March 30 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool is closed seasonally each year from October 1 to May 31.

Is ibis Styles Carcassonne La Cité pet-friendly?

Yes, ibis Styles Carcassonne La Cité allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Styles Carcassonne La Cité?

Self parking is free at this property.

What time is check-in at ibis Styles Carcassonne La Cité?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at ibis Styles Carcassonne La Cité?

Check-out is at 11:00 AM.

Where is ibis Styles Carcassonne La Cité located?

Located in the heart of Carcassonne, this eco-certified hotel is within a 10-minute walk of Basilica of Saint-Nazaire, Château Comtal, and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within 10 minutes.

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ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 729 reviews
Rating 8 - Good. 280 out of 729 reviews
Rating 6 - Okay. 44 out of 729 reviews
Rating 4 - Poor. 9 out of 729 reviews
Rating 2 - Terrible. 5 out of 729 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for what we needed
Stayed 1 night in Dec 2024

10/10 Excellent

rt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for kids very near old city. Great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Carcassonne
Great hotel, good basic breakfast, five mins walk to medieval city.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place’
Stayed 1 night in Oct 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was castle themed so the kids loved it. The staff were really helpful and kind.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great iption for families also, I really injoy my time there
Stayed 1 night in May 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, as expected.
Very nice stay, friendly welcome and early check in. Good breakfast as well.
Stayed 1 night in Feb 2023

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short visit to old town Carcassonne
Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and accommodation. Good breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near Carcassone-Cite Medievale
Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Staff & service
Within walking distance to Carsaconne. Limited dining opportunity……had to pre-book and then didn’t like the limited menu that was offered
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location Super food
Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donald

Nice hotel with a plus for environment.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Short walk into the old town. Comfortable bed. Dog friendly.
Stayed 2 nights in Sep 2022

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the medieval theme and the gift for the children was a lovely touch. Our room was very spacious and the buffet breakfast was delicious.
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to cité de Carcasonne
We stayed one night and really enjoyed our stay. Very practical to visit the cité - 10 minutes away by foot. The room was comfortable, great breakfast and nice pool and ping pong table. Cute medieval theme and good parking Would recommend.
Stayed 1 night in Jun 2022

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The only restaurant near was the one inside the hotel.
Stayed 1 night in Jun 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 3* hotel.
A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying here. The grounds were fabulous and my kids loved the foosball and ping pong tables. The bar was perfect for me and the staff was very helpful. They even held some foodstuffs in their fridge for us. (The rooms don't have a fridge). Walked right up to Carcassonne from the hotel in 10 mins!
Stayed 1 night in Jun 2023