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Hotel Chacao Cumberland

3.0 star property
Hotel connected to a shopping center in Sans Souci with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chacao Cumberland

Lobby sitting area
Front of property
View from property
Living area | LCD TV
In-room safe, desk, laptop workspace, blackout drapes

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AED 296
AED 350 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Basic Triple Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Basic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Front of property
Lidotel Caracas
Breakfast included
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (53)
The price is AED 595
AED 690 total
includes taxes & fees
5 Dec - 6 Dec
Lidotel Caracas

About the neighborhood

Map
Av. Santa Lucia con Av. ppal., del Bosque - Chacaito, Caracas, Capital District

What's nearby

  • Caracas Stock Exchange - 13 min walk - 1.2 km
  • Sambil Caracas Commercial Center - 3 min drive - 1.9 km
  • Altamira Square - 4 min drive - 2.6 km
  • Centro Comercial Ciudad Tamanaco - 5 min drive - 3.5 km
  • Plaza los Palos Grandes - 6 min drive - 3.4 km

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 12 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Pastelería Las Nieves - ‬8 min walk
  • ‪Subway - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬7 min walk

About this property

Hotel Chacao Cumberland

Hotel located in Sans Souci
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour gym at Hotel Chacao Cumberland . The on-site restaurant, El Golozo, offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), meeting rooms, and a gift shop
  • Free newspapers, an elevator, and a banquet hall
  • Luggage storage, laundry services, and a ballroom
Room features
All 80 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Golozo

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

Is Hotel Chacao Cumberland pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland doesn't offer parking.

What time is check-in at Hotel Chacao Cumberland ?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Chacao Cumberland ?

Check-out is at 11:00 AM.

Where is Hotel Chacao Cumberland located?

Located in Sans Souci, this hotel is within 1 mi (2 km) of Caracas Stock Exchange, Centro Comercial El Recreo, and Tolon Fashion Mall. La Chiquinquira Church and Central University of Venezuela are also within 1 mi (2 km). Chacaito Station is 10 minutes by foot and Sabana Grande Station is 12 minutes.

Hotel Chacao Cumberland Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 72 reviews" "
Rating 8 - Good. 16 out of 72 reviews" "
Rating 6 - Okay. 21 out of 72 reviews" "
Rating 4 - Poor. 19 out of 72 reviews" "
Rating 2 - Terrible. 7 out of 72 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Downtown
No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start

6/10 Okay

nobley, europe

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English

6/10 Okay

Lucas Estevam, Brazil

Allright, but not SUPER
There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.

4/10 Poor

Allan, Panama

There's always a problem with reservation.
The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.

8/10 Good

Eric, Curacao

Liked: Cleanliness, room comfort
Nice Hotel for a business trip
This was a nice hotel for a business trip. In my case I was travelling with a nine year old and a pool would have been nice But for the rest it was ok Thanks Eric

8/10 Good

N, England

Liked: Cleanliness, staff & service, room comfort
good for business district
Thanks to reception for their English and sense of humour!

8/10 Good

Lucretia, Port of Spain. Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It was very pleasant. The room was comfortable and very clean.

4/10 Poor

LC, Ottawa CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old hotel, but not too many in Caracas
the hotel is dated and there is no concept of customer service.

8/10 Good

JH

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Antonio, Medellin - Colombia

Disliked: Staff & service, property conditions & facilities, room comfort
Chacao Cumberland
The hotel is located where I had to stay (close to a customer) but the area in not the best in town. The hotel is quite old and rooms are poors. No mini bar, bad TV set and NO INTERNET AT ALL. The only place to get internet (according to the hotel staff) would be the hall, but no way to get connection to the wireless network of the hotel neither with my blackberry nor with my PC even walking around the whole hall..... Not advisable to stay there if you are stay for business.

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel really O.K., except breakfast!
This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service
Buen precio pero falta calidad
El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort

6/10 Okay

Leidy P, Cali, Colombia

Liked: Cleanliness, staff & service, room comfort
Buen servicio mal Internet
El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 실망스러운 호텔
전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.

6/10 Okay

Eliana

Liked: Cleanliness, room comfort