4/10 Poor
Verified traveler
Traveled with family
28 July 2023
Disliked: Cleanliness
I recently stayed at this villa and I have to say I was extremely disappointed with my experience. Despite paying a premium price for my stay, the property lacked even basic amenities. There wasn't enough shower gel or shampoo for all guests, and there wasn't even a dryer available. The gardens were poorly maintained, which was surprising given the price point.
The bathrooms were unacceptable, with dirt and insects present, making it an unsanitary experience. The washing machine wasn't working properly, and the cutlery was unclean. The checkout time was changed without any prior notice, which was inconvenient, and there wasn't enough hot water for everyone to shower comfortably. To top it off, the refrigerator was leaking, which made the floor slippery and potentially dangerous.
Overall, my experience at this resort was a complete disappointment, and I wouldn't recommend it to anyone. The poor value for the high price paid and the state of the property made for an uncomfortable and unpleasant stay.
Verified traveler
Stayed 3 nights in Jul 2023