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Victoria and Alfred Hotel by NEWMARK

4.0 star property
Hotel with a marina, near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria and Alfred Hotel by NEWMARK

Bar (on property)
Exterior
Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi
Exterior
Interior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
The price is AED 1,311
AED 1,529 total
includes taxes & fees
10 Jan - 11 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | Premium bedding, minibar, in-room safe, free WiFi

Loft, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

Double Room (Piazza Facing ) | Premium bedding, minibar, in-room safe, free WiFi

Double Room (Piazza Facing )

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Shower/tub combination
Private bathroom
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Premium bedding, minibar, in-room safe, free WiFi

Double Room, Mountain View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Shower/tub combination
Private bathroom
Designer toiletries
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 5 min walk
  • Cape Town Stadium - 17 min walk
  • Cape Town International Convention Centre - 19 min walk
  • Long Street - 3 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Cape Town Station - 8 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 21 min drive

Restaurants

  • ‪V & A Waterfront - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Victoria and Alfred Hotel by NEWMARK

Upscale hotel near Cape Town Cruise Terminal
You can look forward to a marina, a poolside bar, and a rooftop terrace at Victoria and Alfred Hotel by NEWMARK. For some rest and relaxation, visit the sauna, and indulge in a facial, thalassotherapy, or a body treatment. The on-site international cuisine restaurant, GINJA Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • Express check-in, babysitting (surcharge), and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 94 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with satellite channels
  • Childcare services, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: ZAR 320.00 for adults and ZAR 180.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina onsite
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1165 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 320.00 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Frequently asked questions

Does Victoria and Alfred Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

Is Victoria and Alfred Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Victoria and Alfred Hotel by NEWMARK?

Self parking is free at this property.

What time is check-in at Victoria and Alfred Hotel by NEWMARK?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Victoria and Alfred Hotel by NEWMARK?

Check-out is at 11 AM.

Does Victoria and Alfred Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per vehicle applies.

Where is Victoria and Alfred Hotel by NEWMARK located?

Located in Victoria and Alfred Waterfront, this hotel is within 1 mi (2 km) of The Watershed and Cape Town Cruise Terminal. Nelson Mandela Gateway and Cape Town Diamond Museum are also within 5 minutes. Cape Town Station is 28 minutes by foot.

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

david r

Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Francis Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sooo convenient with shops and dining. Also close to main pickup/dropoff areas for taking boat or shuttles. Only missing is the pool - had to go across the street to use someone else's.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Very safe, walking distance to fun shops, bars, restaurants.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ward

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff broke into my room when I was not inside stole my valuables. Targeted very hidden areas searching for certain items and the management just gave me lip service. In addition my first night the air conditioning didn’t work. I slept in a sweat box. They didn’t move me or offer me any compensation and the next day they gave me a different room…that was it didn’t even buy me a free drink for myterrible evening. Absolutely do not leave anything in your room. If you leave it you wouldn’t expect this from such an allegedly high calibre hotel. Terrible experience. Absolutely do not leave anything in your room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing location walking distance within the V&A Waterfront. Friendly helpful staff - great breakfast. Home away from home for me!
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. Great to walk around. The room was very nice and the staff was excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Stayed 2 nights in Aug 2024

2/10 Terrible

Sudeshna

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I picked this property for the location and while that didn't disappoint, everything else did. There is nothing luxurious about this property. the lobby might give you a sense of security but don't fall for it. The room is reminiscent of someone turning their attic into an Airbnb. The door to the room (on the inside) was so dirty and the carpet was worse. Most of the outlets were away from the bed. and we were provided 2 very small bottles of water. The massive tub in the bathroom did not really appeal to me but the mold in the shower definitely inspired some nightmares. We ended up asking for a room change since the original one faced the front of the hotel and it was very noisy. While the new room (on the same floor) was mountain facing and way quieter, it still have the exact same issues. The decor was exactly the same. the level of cleanliness’s was exactly the same. Moldy shower, fixture’s that we barely hanging on... I would definitively NOT recommend a stay here. Uber's are easy in Cape town so find better accommodations.
Stayed 3 nights in Aug 2024

6/10 Okay

Vaia

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Vaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marlee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Cape Town! Tons of shopping, restaurants and attractions in walking distance and easy to grab Uber/taxi to get any where else. Room was clean, comfortable and spacious with a gorgeous Mountain View.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room. Breakfast buffet was outstanding
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location. Very very helpful staff. A pleasure
Stayed 5 nights in Jul 2024

10/10 Excellent

Ray, Fullerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Adam

Liked: Room comfort
Average to good hotel
Nice hotel, conveniently situated on the waterfront, very safe location. Hotel overpriced, and the plaza room was more expensive than waterfront or Mountain View rooms, but definitely not as nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zoey

Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in excellent location
Stayed 3 nights in Jun 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great, safe location!
Stayed 4 nights in Jun 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located at the waterfront and very convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a fantastic location where everything was walkable. The staff was top notch also. I’d highly recommend it
Stayed 3 nights in Jun 2024

10/10 Excellent

Countiss Breanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Jun 2024