The Onyx Apartment Hotel by NEWMARK

4.0 star property
Aparthotel with free parking, near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Terrace/patio
Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Mountain view
Lobby lounge
Deluxe Studio, 1 King Bed, Mountain View | In-room safe, iron/ironing board, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
The price is AED 343
AED 403 total
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Studio, 1 King Bed, City View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Microwave
Stovetop
  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed, Mountain View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Bathrobes
Private bathroom
Microwave
Stovetop
  • 35 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Private bathroom
  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Apartment, 1 Bedroom, City View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Microwave
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Apartment, 1 Bedroom, Mountain View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Microwave
  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Apartment, 2 Bedrooms, City View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Bathrobes
Microwave
Stovetop
  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Similar properties

About the neighborhood

Map
57 Heerengracht Street, Cape Town, Western Cape, 8001

What's nearby

  • Cape Town International Convention Centre - 3 min walk - 0.3 km
  • Long Street - 6 min walk - 0.6 km
  • Two Oceans Aquarium - 2 min drive - 2.0 km
  • Cape Town Cruise Terminal - 3 min drive - 1.7 km
  • Cape Town Stadium - 3 min drive - 2.8 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Yu - ‬1 min walk
  • ‪Westin Executive Club - ‬5 min walk
  • ‪Mrkt - ‬1 min walk
  • ‪The Granite Lounge - ‬1 min walk
  • ‪Vida E Caffè - ‬6 min walk

About this property

The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, near Cape Town Cruise Terminal
Along with an outdoor pool, this aparthotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and dry cleaning. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and added amenities include free WiFi and free bottled water.
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 18 kilometers
  • Car recommended

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Freezer

Dining

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 240 per person
  • 1 restaurant
  • 1 bar

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near the bay

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 112 rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 240 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

Frequently asked questions

Does The Onyx Apartment Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

Is The Onyx Apartment Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Onyx Apartment Hotel by NEWMARK?

Self parking is free at this property.

What time is check-in at The Onyx Apartment Hotel by NEWMARK?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Onyx Apartment Hotel by NEWMARK?

Check-out is at 11 AM.

Does The Onyx Apartment Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 825 per vehicle applies.

Where is The Onyx Apartment Hotel by NEWMARK located?

Located in Cape Town City Centre, this aparthotel is steps from Cape Town International Convention Centre and 1.3 mi (2.1 km) from Cape Town Cruise Terminal. Adderley Street and Artscape Theatre Centre are also within 10 minutes. Cape Town Station is 9 minutes by foot.

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 455 reviews" "
Rating 8 - Good. 92 out of 455 reviews" "
Rating 6 - Okay. 16 out of 455 reviews" "
Rating 4 - Poor. 10 out of 455 reviews" "
Rating 2 - Terrible. 10 out of 455 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randal

Stayed 6 nights in Nov 2024

8/10 Good

regina

Liked: Cleanliness, property conditions & facilities
Location is easy to access everthing
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel Suresh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this establishment was absolutely fantastic. They were really friendly and helpful with any questions that we had during our stay. I enjoyed the stay immensely
Stayed 7 nights in Dec 2024

10/10 Excellent

Wen, Walnut

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff provided superb service
Stayed 3 nights in Dec 2024

8/10 Good

Ananda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

adesuwa

Liked: Cleanliness, amenities, property conditions & facilities
Good location professional staff. Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Amar, Croydon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A big thank you to all the staff for looking after us, the warm and friendly welcome and making our stay a great experience. You all went out of your way to provide great customer service. The hotel itself is well maintained with large rooms making for a very comfortable stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Lowani

Liked: Cleanliness, property conditions & facilities
Excellent. Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Stayed 4 nights in Nov 2024

10/10 Excellent

Dheeraj

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great for Conference Center and Business at CBD
Stayed 4 nights in Nov 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly suprised with our room, it had a balcony, wich I didn't book or pay for, so that as a bonus and very well received by my two kids!. Two bedrooms, two bathroom areas a lounge diner and kitchen. It was like a self contained flat and was very nice. The hotel as a whole was also very nice and the view of Table Mountain from the spa area was fantastic. Staff were very friendly, always with a smile on their faces and eager to help with anything. All in all an excellent hotel just 5 minutes by Uber from the V&A waterfront. Keep up the good work
Stayed 6 nights in Oct 2024

4/10 Poor

Kathleen

Traveled with family
Liked: Cleanliness
The AC did not work and co my room was always hot. The staff were minimally helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Jihana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and great service! Food is also fresh and excellent
Stayed 1 night in Oct 2024

10/10 Excellent

shaun

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very modern and well spacious. Also I loved the view!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff all very friendly and helpful, our room/apartment was well equipped for preparing snacks, meals if required. It was cleaned daily, regular fresh linen. Walking distance to the city, shops restaurants, lovely cafe and Asian cuisine attached . Transport for excursions picked us up from the door and bus stop for city sightseeing was on our doorstep, very comfortable stay thank you
Stayed 11 nights in Sep 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.
Stayed 6 nights in Sep 2024

10/10 Excellent

Deidre Georgette Jesusa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! No full length mirror though.
Stayed 6 nights in Sep 2024

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable stay, central location and easy to get Ubers, all staff are extremely nice and very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

TIFFANY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was wonderful‼️ From the staff to the condition of the rooms, everything was top notch. My sister and I will DEFINITELY be back❣️
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, room comfort
We had an enjoyable stay at Onyx. We are returning customers. The staff were friendly, the apartments are clean, with good convenient access to key locations (via Uber). Given the weather conditions on my travel, I was hoping to change one of my bookings around 5 days before my stay, but having discussed with the hotel unfortunately the hotel was inflexible with the policy so I had to pay for one extra night which I didn't stay (appreciate that the cancellation policy was 7 days before).
Stayed 2 nights in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th time staying at the Onyx, and each stay has been consistently excellent. The staff are accommodating, the room is perfectly clean and spacious and the location could not be ore central. We can't wait for our 6th stay! A special thank you to Simon and Ashton.
Stayed 7 nights in Aug 2024

8/10 Good

Oladimeji

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Millicent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is very nice and clean but customer service needs improvement. They told me that the rooms had universal ports but that was not the case. Housekeeper also stole money from my purse. I left my purse in the bedroom and had my big bills tucked away and noticed that they had disappeared. They were careful to leave the small ones to make it look like it had fell out of the purse but I made sure the zipper was sealed. I also noticed at the day of my checkout the houses rushed inside of the room as soon as I turned the corner even though she was tending to a different room. I turned back to ask about my missing money from the day before and she had a prepared response saying that she hadn't seen anything and took pictures of loose change in every room. I didn't have any lose change. Don't leave any valuables behind if you're requesting for room service. Very disappointed.
Stayed 7 nights in Dec 2023

8/10 Good

Solange

Traveled with family
Liked: Cleanliness, room comfort
Relaxing, clean and convenient
Convenient location, helpful and friendly front desk staff. very good hotel restaurant. clean and spacious; cannot complain at all!
Stayed 3 nights in Aug 2024