InnsCape on Castle

3.5 star property
Hotel with a rooftop terrace, near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InnsCape on Castle

Rooftop terrace
View from room
In-room safe, desk, iron/ironing board, free WiFi
Lounge
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Luxury Twin Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Luxury Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Penthouse

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Electric kettle
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Luxury Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
53 Castle Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 1 min walk
  • Cape Town International Convention Centre - 10 min walk
  • Two Oceans Aquarium - 3 min drive
  • Cape Town Cruise Terminal - 3 min drive
  • Cape Town Stadium - 3 min drive

Getting around

  • Cape Town Station - 6 min walk
  • Observatory Station - 7 min drive
  • Cape Town Intl. Airport (CPT) - 24 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Kamili Coffee - ‬2 min walk
  • ‪Tiger's Milk - ‬1 min walk
  • ‪Butter - ‬3 min walk
  • ‪Thirty Ate - ‬1 min walk

About this property

InnsCape on Castle

Hotel near Cape Town Cruise Terminal
Take advantage of a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services at InnsCape on Castle. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Concierge services, an elevator, and smoke-free premises
Room features
All guestrooms at InnsCape on Castle feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and electric kettles

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: ZAR 135.00 for adults and ZAR 67.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by credit/debit card and is due at the time of booking the reservation for all bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

This property is closed from October 1 2024 to October 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 135.00 for adults and ZAR 67.50 for children
  • Airport shuttle fee: ZAR 400 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InnsCape Castle Hotel Cape Town
InnsCape Castle Hotel
InnsCape Castle Cape Town
InnsCape Castle
Urban on Castle
InnsCape on Castle Hotel
InnsCape on Castle Cape Town
InnsCape on Castle Hotel Cape Town

Frequently asked questions

Is InnsCape on Castle pet-friendly?

No, pets are not allowed at this property.

How much is parking at InnsCape on Castle?

InnsCape on Castle doesn't offer parking.

What time is check-in at InnsCape on Castle?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at InnsCape on Castle?

Check-out is at 11 AM.

Does InnsCape on Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 400 per vehicle applies.

Where is InnsCape on Castle located?

Located in Cape Town City Centre, this hotel is steps from Greenmarket Square and 1.5 mi (2.5 km) from Cape Town Cruise Terminal. Long Street and Cape Town Gateway Visitor Centre are just steps away. Cape Town Station is 6 minutes by foot.

InnsCape on Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 79 reviews" "
Rating 8 - Good. 26 out of 79 reviews" "
Rating 6 - Okay. 14 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

4/10 Poor

Workneh

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvester

Got what I paid for
Perfect
Stayed 3 nights in Jul 2024

8/10 Good

Wakwanza

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No elevator broke
Stayed 1 night in May 2024

10/10 Excellent

Wakwanza

Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Really friendly staff, paid extra attention to make sure I was safe as a guest. The food in the cafe downstairs is simple but lovely. Make sure you have your coffee on the rooftop!
Stayed 1 night in Feb 2024

6/10 Okay

Tsepiso

Stayed 2 nights in Dec 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the price for the location you're staying in. Unfortunately windows aren't that tight so if someone was yelling on the street in the middle of the night or partying you'd wake up. Nothing ear plugs can't fix though. Friendly staff and good food. Was fantastic!
Stayed 6 nights in Oct 2023

2/10 Terrible

Sulayman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

francisco, laredo

Stayed 2 nights in Sep 2023

6/10 Okay

Henriette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Inourisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was awesome but the restaurant need to sort their cleanliness.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Wonderful experience, Michael and the lady at reception were very friendly and welcoming, would definitely book there again .
Stayed 2 nights in Oct 2020

10/10 Excellent

Ian

Stayed 1 night in Sep 2020

10/10 Excellent

menesleo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, shoos, restaurants, and landmarks within walking distance. The staff is very attentive. Full breakfast provided.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool stay
I arrived late because of a train delay and was still nicely welcomed. Penthouse was great. Breakfast included was nice to start the day along with smiles from the day staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
You'll do well to find better value in CT. Clean, comfortable and walking distance to most attractions. Good restaurant at GF level. Very impressed. I've stayed here many times and will stay again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CT 7's get away
I've booked this Hotel 5 times. Great value, location is brilliant. At night, Long Street and Waterfront are lively. There are prowlers the locality but nothing the hotel can do about that. It's a great hotel, good value, goid breakfast and they go the extra mile. Do no expect 'views', a large comfortable room on walking distance to most attractions with good breakfast. If I had negatives, the lack of a suspended ceiling for esthetics does little to hear noise from shower above and piles of linen in stairwell looked unsightly but I'm guessing most folk use the lift. I'll definately stay again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2019

8/10 Good

Cary

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Enjoyable
My stay at this hotel was very enjoyable. I would recommend this hotel to any and all visiting Cape Town.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intersection of Long and Castle isn't the safest, so I would advise against walking back to the hotel at too late an hour; grab a cab, even if it's just a few blocks. Room 403 has a ventilation issue: cigarette smoke from a lower unit was getting into our room. Our bathroom sink and shower drain weren't draining properly, but that only happened on our last night and didn't affect our visit.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Akua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Pleasantly surprised because of the local area little dingy The room was total comfort
Stayed 1 night in Jul 2019