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"Upon our arrival, an employee greeted us and helped with luggage. The public area was elegant and displayed so many beautiful artwork and antiques. Being at the top of a hill and by the ocean/bay, the view was gorgeous especially during cherry blossom season. The breakfast buffet offered a good selection mainly Japanese food including pacific lobster miso soup. There was a spacious coffee/tea ( snacks) area with the same beautiful view. Our room was a tatami, sofa set, and bed combo and was very spacious. It offered coffee beans with a mill and various tea bags. We didn't use our room bath as we bathed in the onsen which providedmany amenities.The room also provided a bag of amenities as well. Overall, we had a lovely 2-night stay and would like to have stayed a bit longer just to relax in the room."

"Extremely great staff and clean place"

"Our stay was amazing. Probably one of the nicest hotels we have stayed in. Service was top notch. The rooms were beautiful. Couldn’t ask for anything more. "

"Location is nearby to the train station, room is big n beautiful "

"What I didn't like. A receptionist woman was not friendly. Staffs at Buffet looked tired and they didn't smile. There was nearly no table service. I used a humidifier in a room. Then, my room started to smell terrible. What I liked about Bath facilities was excellent. They added a stone sauna. The basket to carry was useful. The yukata set was convenient. Pick up service from ferry port was super helpful. The variety of buffet was impressive, but somehow, things tasted better 2 years ago. . "

"Nice stop in toba with a nice view of the water. Staff was very friendly and accommodating. Drink bar and “soba hour” at 9pm was a nice touch. Seems like they recently had some renovations, so it’s nice and updated. "

"Wonderful experience! Friendly and helpful staff, clean and large room (Annex Grande), good restaurant, relaxing onsen, beautiful lobby lounge with delicious amenities, self-laundry available, luggage storage available, easy parking. You have to walk out onto the street and re-enter the premises (adjacent bldg) to access the restaurant and onsen if you reserve a room on the Annex Grande side of the hotel. Besides that minor detail, it was a great stay and would reserve again! "

"This place is amazing. Its proper ryokan with very high quality and service. It is away from downtown but worth taking time to get here. Food was delicious and probably best I had in Japan"

"Overall great stay. Wonderful and hospitable staff. Clean everywhere. Breakfast was delicious. Easy parking very nearby (approximately $8/night). We especially loved the Comfort Cafe Lounge in the lobby, where you can enjoy snacks and drinks. Close proximity to many shops and restaurants. Would definitely stay here again in the future!"