Cap-Haitien (CAP-Cap-Haitien Intl.) - 11 min drive
Restaurants
La Kay Restaurant - 3 min drive
Cap Deli - 3 min drive
Boukanye - 3 min drive
Park Cafe - 24 min drive
Deco Plage - 4 min drive
About this property
Hotel Imperial
Property highlights
You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Hotel Imperial. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.
You'll also find perks like:
An outdoor pool
Tennis courts, a front-desk safe, and 1 meeting room
Tour/ticket assistance, a 24-hour front desk, and luggage storage
Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Imperial include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with showers
Ceiling fans and daily housekeeping
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Food and drink
Free full breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 bar
Room service available
Things to do
Fitness center
Outdoor pool
Tennis
Family friendly
Outdoor pool
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien
Frequently asked questions
Does Hotel Imperial have a pool?
Yes, this property has an outdoor pool.
Is Hotel Imperial pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Imperial?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Imperial?
Check-out is at noon.
Where is Hotel Imperial located?
Situated in Cap-Haitien, this hotel is 1.4 mi (2.3 km) from Cap-Haitien Cathedral and 1.4 mi (2.3 km) from Place d'Armes. Cormier Beach and Labadee Beach are also within 9 mi (15 km).
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Hotel Imperial Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present.
The property needs to be taken cared of better.
It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
I like the food I like those servers this hotel needs TLC
don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Breakfast wasn’t what I expected it was no coffee
I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌