Sent email to get check in info night before stay that was never answered. Vrbo kept sending me messages that the property was ready and my reservation was coming up. Arrived at property hour and half after check-in time to find doors locker and no one there. Couldn’t reach owners through link in app. Called Vrbo and after 20 min they reached the owner. He had forgotten about our paid overnight stay. They were 30 min away and needed an additional 30 minutes once they arrived to clean the space before we could go inside. That would mean a 6pm entrance to a space we already paid for with groceries going bad in our car. No!!
We asked for and received a full refund. To their credit, the owner did send an apology through the app but it didn’t change the situation for my daughter and i. Luckily we lived close enough to drive home before it was too late at night to eat dinner at 9pm.
Additionally, even though we only saw the property from the exterior, I was surprised but it looked like when we drove up. It looked much different from the online photos that showed an exterior independent entrance to the rooms we rented. Instead, it was a main entrance to a house that lead to a door in the home and a staircase. In the end, the sound of a very large angry dog on the other side of the door made me glad we were not able to get through the locked door. Last, it’s a pretty narrow driveway that had guess parking on a added asphalt space that sticks out over an edge to a creek. Didn’t feel very secure or safe if we happened to need something from the car later that night.
Sadly, Would not recommend staying at this property