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"The hotel was nice and clean. Customer service was great. However I could not sleep because of the noise from the room above our floor at around 2am to 5:30am"

"The staff were extremely helpful and attend to our needs well. Also, the suite we were in is the biggest we’ve ever been to. It has a gorgeous view of downtown Ottawa. Highly recommended!"

"The staff was awesome, very polite, pleasant and helpful. Would definitely stay there again"

"Highly recommend for price, comfortable accommodation and service"

"The motel was clean and quiet "

"The staff were a pleasure and did everything the could and then some to ensure a lovely stay. We had a small complication (unrelated to the hotel) and a particular staff member (I did not get her name) went above and beyond to assist us and made things just that much better. We have a family “staycation” every year just before Christmas and have been going to the Chateau Laurier often then tried the Weston and then this time the Lord Elgin. It is safe to say we will be returning to this location annually at a minimum to continue to our tradition. "

"It was very clean along with the room and breakfast area as well and the staff was very friendly and helpful and would not hesitate to stay there again."

"It was great overall"

"Had a great time swimming with family and had takeout for dinner in our room "