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"It was an excellent stay. The hotel was very comfortable and well-located. I highly recommend it. The only thing the room didn't have was a coffee maker."

"Superb location to enjoy a beautiful city. Just near the main plaza and cathedral. Lots of bars serving good food."

"Great location, good quality"

"Great stay with easy check in. The hotel is clean with an authentic old world feel. "

"Tuvimos mala suerte una de las noches con otra habitación que no pararon de armar escándalo y se oía todo"

"Our overall experience was good, although there were some things that needed improvement, such as making us wait an hour and a quarter to get our room, which is to say at 4:15 p.m. and data protection was not respected, as I received marketing from other services on my personal cell phone. The hotel has everything it needs to be a four-star hotel, but minor modifications to the service will meet expectations."

"Hotel is walkable from bus stop, centrally located and near to the famous aqueduct and other tourist sights. Staff are friendly and helpful. Breakfast is great. The room is spacious, air-conditioning okay. The only downside is there is no soundproofing in that we can literally hear people talking and footsteps coming up or down the stairs & passing by our room. If we were not tired that day, we would have had interrupted sleep due to the outside noise."

"Everything was perfect at the Hotel. Quick check in and very quiet."

"This was a lovely well priced property with a beautiful view out the back window of the Alcazar. Very modern and clean and right near all of the things to see in Segovia."

" It is next to a police station so it feels very safe. The breakfast was very nice. If you don't speak Spanish communication is very difficult, especially in the restaurant."

"I do not think I have ever had such awful and rude service in my life! Check-in ends SUPER early (8:30 pm) such a very inconvenience if you are coming from the Madrid train station very late at night. Apart from being more than 1 hour away from what it feels civilization is, rides can be costly (almost 100€). Very hard to get around this little town because it feels isolated from other places. If you are looking just to get away in the mountains in a peaceful, quiet place I would recommend it....

"We stayed at a double bed room which is apart from the main building.The lady at the reception was very kind and helpful. But the room smelled like an ash tray. The smell lingered at our luggage for days after checking out. Bathroom was very small. Hot water ran out before filling up the small bathtub. Heater was powerful, but the floor kept freezing cold. Wifi was weak, and no connection in the bedroom and bathroom. And at the second night, something bit my leg here and there. It cannot be a...