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Novotel Goa Resort & Spa Hotel

5.0 star property
Unwind with yoga classes or by the pool under free cabanas. Treat yourself to world-class spa treatments while your family enjoys delicious kids’ meals.

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Photo gallery for Novotel Goa Resort & Spa Hotel

Fitness facility
Interior entrance
Premium bedding, pillowtop beds, minibar, in-room safe
2 bars/lounges, swim-up bar, poolside bar
Suite, 1 King Bed (Elegance) | Living area | 42-inch LCD TV with satellite channels, TV, iPod dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
The current price is AED 296
AED 331 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tranquility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Tranquility)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Elegance)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 31.7 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Novotel Goa Candolim Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, (330)
The price is AED 284
AED 318 total
includes taxes & fees
24 Feb - 25 Feb
Novotel Goa Candolim Hotel

About the neighborhood

Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

What's nearby

  • Candolim Beach - 9 min walk
  • Fort Aguada - 4 min drive
  • Sinquerim Beach - 10 min drive
  • Calangute Beach - 12 min drive
  • Baga Beach - 14 min drive

Getting around

  • Pernem Station - 26 min drive
  • Goa (GOX-New Goa Intl.) - 55 min drive

Restaurants

  • ‪Caravela Cafe - ‬6 min walk
  • ‪Alor Grande - ‬8 min walk
  • ‪The Bazaar - ‬3 min walk
  • ‪The Mango Grove - ‬6 min walk
  • ‪Fisherman's Cove - ‬7 min walk

About this property

Novotel Goa Resort & Spa Hotel

Luxury family-friendly hotel near Candolim Beach
Located close to Fort Aguada and Calangute Beach, Novotel Goa Resort & Spa Hotel provides an airport shuttle, a swim-up bar, and a poolside bar. Active travelers can enjoy cycling, basketball, and archery at this hotel. Treat yourself to a massage, hydrotherapy, or aromatherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the health club; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and extended parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Room features
All 121 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1200 for adults and INR 600 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Food Exchange
  • Vero Cibo
  • Chy
  • Sunken Bar

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (226042 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3520.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle fee: INR 4032 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–8 PM.

Is Novotel Goa Resort & Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Goa Resort & Spa Hotel?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Novotel Goa Resort & Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Goa Resort & Spa Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Goa Resort & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 4032 per vehicle applies.

Where is Novotel Goa Resort & Spa Hotel located?

This family-friendly Candolim hotel is located by the sea, within 2 mi (3 km) of Candolim Beach and Calangute Beach. Fort Aguada and Baga Beach are also within 3 mi (5 km).

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Novotel Goa Resort & Spa Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 165 reviews
Rating 8 - Good. 55 out of 165 reviews
Rating 6 - Okay. 24 out of 165 reviews
Rating 4 - Poor. 8 out of 165 reviews
Rating 2 - Terrible. 6 out of 165 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KRUNAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with best swimming pool area
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms, nice breakfast and great service. Walking distance from beach and restaurants. Would visit again in future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramakant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Breakfast spread was wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled a bit mouldy.
Stayed 4 nights in Dec 2024

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice and duplex rooms were good for family though location wasnt great and pool wasnt temperature regulated
Stayed 3 nights in Dec 2024

8/10 Good

Charles-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a resort vibe, on a small scale, that is family friendly, this is a great option. We were looking for a little bit of peace and quiet to recharge our batteries and it is exactly what we found staying at the Novotel. Great service, nice infrastructures, lots of food options on site and a pool to enjoy the sun without the crowds of Candolim Beach. The hotel is well located, the beach is a 9-minute walk. The staff was very helpful and keen to give us tips and tricks. Beware of taxi services in the area. Although it has nothing to do with the hotel, it is worth mentioning that it is quite a challenge to move around in Goa for a reasonable price, especially when you are leaving a resort like this (Uber and Goa Miles don’t really work and the fares proposed by drivers are way higher than anywhere else in India). Do your research in advance. Again, nothing to do with the hotel itself, but it can impact your decision. If you are looking for a place to chill, we recommend!
Stayed 5 nights in Dec 2024

10/10 Excellent

Bala Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and kid friendly hotel.
Stayed 4 nights in Oct 2023

8/10 Good

Manoj

Liked: Cleanliness, staff & service
Not my first choice
The hotel is located quite far from the main road, and the balcony furniture was damaged. Also, the sliding doors were difficult to open. Other than that, the stay was fine, but compared to other good hotels I’ve stayed at in Goa, this one was just average.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service at the Novotel Candolim spa
We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Hamkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Property & Nice stay
Stayed 5 nights in Aug 2021

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We really enjoyed our stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

RK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
Stayed 5 nights in Mar 2024

8/10 Good

Rimal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service was great and the staff were very accommodating. The hotel feels a bit worn out and needs a bit of an uplift for Novotel standards and the price you pay. Also, they don't have enough pool lounges to accommodate the resort occupancy. If you do not get to the pool early, it's very hard to find a lounge for you to relax. The whole pool is in the shade of a huge tree, which is great, however the pool water is always freezing cold. There are also lots of berries form the tree on the bottom of the pool. The pool also is very unsafe as it has tiles missing especially on the floor so you have to be very careful when walking around the pool. Most of the edges of the pool are also very unsafe as the tiles are not flush and hence there is a rough edge which can cause cuts. The area around the pool is also very slippery, which caused quite a few people to slip and fall. The breakfast was great and had a great variety. They also made fresh omelets, Dosas and Uthappams. Room service was good, however we often had to call multiple times to get a bucket of ice! They had a Christmas day buffet lunch with drinks for Rs 2500 per person, which was great. Overall, the food and service were great, however the pool and accommodation let us down for Novotel standards. Location is great as it is walking distance to the main road (approx 7 minutes) where there are lots of shops and restaurants and about a 15 minute walk to the beach which was great as well.
Stayed 6 nights in Dec 2024

8/10 Good

Maulesh

Liked: Cleanliness, property conditions & facilities
Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.
Stayed 2 nights in May 2024

4/10 Poor

Dhara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not prefer for my next stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Digvijay

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2022

10/10 Excellent

Hitin

Liked: Cleanliness, staff & service, room comfort
Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Stayed 5 nights in Feb 2024

8/10 Good

Parag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfactory
Stayed 5 nights in Sep 2021

8/10 Good

Poorvi

m
Stayed 3 nights in Apr 2023

10/10 Excellent

Vikram Varma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Stayed 3 nights in Dec 2023

4/10 Poor

Vikram

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid Novotel
The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.
Stayed 1 night in Jan 2023

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change. I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling Not a chance I’ll use the Novotel or Accor chain of hotels ever again
Stayed 3 nights in Feb 2024

6/10 Okay

Kate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Stayed 3 nights in Apr 2023

10/10 Excellent

HITESHKUMAR

Stayed 2 nights in Jan 2025

10/10 Excellent

Jemini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024