The Mermaid Hostel Downtown - Adults Only

2.0 star property
Adults-only Cancun hostel in Downtown Cancun with free breakfast

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January 2025

Photo gallery for The Mermaid Hostel Downtown - Adults Only

Economy Double Room, 1 Double Bed | Free WiFi
Living area
Exterior
Fridge, microwave
Interior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Economy Double Room Single Use, 2 Twin Beds

Highlights

Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 Bedroom

Highlights

Separate bedroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Shared/communal kitchen
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Shared Dormitory

Highlights

Separate bedroom
Shared/communal kitchen
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

Comfort Shared Dormitory, Multiple Beds

Highlights

Private bathroom
Shared/communal kitchen
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Economy Double Room, 1 Double Bed

Highlights

Shared/communal kitchen
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Calle Alcatraces No. 4 SM22 MZ 13 LT 61, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 3 min walk
  • Plaza 28 - 8 min walk
  • Plaza Las Americas - 20 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬3 min walk
  • ‪Taqueria el Poblano - ‬6 min walk
  • ‪11:11 Club - ‬9 min walk
  • ‪Carl's Jr. - ‬3 min walk

About this property

The Mermaid Hostel Downtown - Adults Only

Hostel near Plaza Las Americas
You can look forward to free continental breakfast, a terrace, and a garden at The Mermaid Hostel Downtown - Adults Only. Free in-room WiFi and an arcade/game room are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • A TV in the lobby, luggage storage, and tour/ticket assistance
  • Barbecue grills and a front-desk safe
Room features
All guestrooms at The Mermaid Hostel Downtown - Adults Only include amenities such as free WiFi.
More conveniences in all rooms include:
  • Communal kitchens and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 9 AM–11 AM

Things to do

  • Arcade/game room

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas
  • Shared microwave
  • Shared refrigerator
  • TV in lobby

Room amenities

Bathroom

  • Towels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mermaid Hostel Downtown Adults
Mermaid Hostel Adults
Mermaid Downtown Adults
The Mermaid Hostel Cancun
The Mermaid Hostel Downtown - Adults Only Cancun

Frequently asked questions

Is The Mermaid Hostel Downtown - Adults Only pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Mermaid Hostel Downtown - Adults Only?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Mermaid Hostel Downtown - Adults Only?

Check-in begins at 3 PM.

What time is check-out at The Mermaid Hostel Downtown - Adults Only?

Check-out is at 11 AM.

Where is The Mermaid Hostel Downtown - Adults Only located?

Located in Downtown Cancun, this hostel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Ultramar Ferry Puerto Juárez is 2.5 mi (4.1 km) away.

The Mermaid Hostel Downtown - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

5.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
I was able to get up in the morning. Breakfast starts at 9am, but I usually need to leave before then. Starting this week I will be working remotely so I will make breakfast.Its pretty laid back and simple home like living here. Home away from home.
Stayed 1 night in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its friendly here, authentic hostel and homey feel
Its a friendly environment here. Currently there is a global emergency unfolding but everything is calm with a small number of people so the stresses of sick people due to large numbers isn't at this place so much.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities
Great Atmosphere, lots of students, cheap prices,good location.
Stayed 4 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel and Great Location
Over all it was a very good hostel, great location for Downtown, very clean and well maintained. Quiet and comfortable as well. The only thing that stops it getting full marks is there wasn't always a member of staff around when I needed one, but this is minor and I would recommend this hostel.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Frightening experience TO the hostel.
To the owner of this property: PLEASE absolutely check its listings on all the maps apps. After we got into the Cancun bus station, we followed Apple Maps to get ourselves to this hostel which said would be a 30-minute walk. It took us further up north, a shady part of town. We absolutely got lost and panicked, because the management did not make sure this property had the correct address listed on all the maps apps. The hostel was fine, but who knows what might have happened had we not run into a cab driver (barely any were coming by that area).
Stayed 1 night in Apr 2018

8/10 Good

Guillermo

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
El colchón (si así se le puede llamar) es solo una esponja ya que se sienten las tablas
Stayed 1 night in Oct 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue expectacular,,, cancun muy lindo playa del carmen y tulum especial y mejor la isla de las mujeres... con todo el ambiente en el hostel fue maravilloso
Stayed 7 nights in Jul 2019

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico, moderno y tranquilo
Ambiente relajado.Biena atención.Independencia y muy buenos lugares comunes,especialmente el patio.Los voluntarios hacen un trabajo maravilloso
Stayed 5 nights in Jan 2018