Located close to Plaza 28, Capital O Cancun Ocean View, Cancún has plenty to offer.
You'll also find perks like:
An outdoor pool
Bike rentals, an elevator, and a 24-hour front desk
Smoke-free premises
More conveniences in all rooms include:
Bathrooms with showers and shampoo
32-inch TVs with cable channels
Languages
English, Spanish
Property amenities
Parking and transportation
Limited onsite parking
Onsite parking includes off-street options
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Elevator
Lockers available
Guest services
24-hour front desk
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 36
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Private bathroom
Shampoo
Shower
Soap
Towels
Entertainment
32-inch TV
Cable channels
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
There is limited hot water on site
No pets and no service animals are allowed at this property
Frequently asked questions
Does Capital O Cancun Ocean View, Cancún have a pool?
Yes, this property has an outdoor pool.
Is Capital O Cancun Ocean View, Cancún pet-friendly?
No, pets are not allowed at this property.
How much is parking at Capital O Cancun Ocean View, Cancún?
Limited spots are available.
What time is check-in at Capital O Cancun Ocean View, Cancún?
Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Capital O Cancun Ocean View, Cancún?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Capital O Cancun Ocean View, Cancún located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Ultramar Ferry Puerto Juárez is 2.1 mi (3.3 km) away.
Capital O Cancun Ocean View, Cancún Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff is fine, just the place do not look like the pictures, I felt a little bit disappointed at the beginning, but after the stay of some days, we realize that it is not too bad, the staff people make a little detail with some flowers we travel with, that was cute, we felt grateful for it.
Very dirty, there was spit on the pillows and sheet has stain.
pictures are doesn’t show true. Such a dangerous neighborhood
washroom’s was dirty too
receptionist’s girl was rude and irrelevant
The place was over sold i didn't stay there, i was looking another hotel in the middle of the night and i haven't received my refund.
Esperanza
2/10 Terrible
steven b
5 December 2022
Disliked: Staff & service
The property seemed clean enough. They did not have my reservation even though my reservation had been paid. They were rude and not helpful at all. I stayed at a different hotel. I would never recommend this hotel.
If you are a tourist, please do yourself a favor, DO NOT STAY IN THIS PROPERTY. The pictures looks so good but when you arrive at the property, its horror.We arrived at this hotel at around 7PM, I was scared because our ground transportation dropped us off in an ally where lots of younger humans who looks drunk and are using were jamming right in front of the hotel. We tried to open the door to get in but it was locked, so we used the doorbell, waited for 10mins and no one answered or open the door. After waiting for another 10 mins there's a couple who went inside and they let us in. Trying to check in was hell, the lady took like an hour to look for my rsvp in a paper until she told me that we don't have a reservation. I was fine with it since I didnt want to stay there after seeing the property and the location. She left for 10mins and came back with my passport and told me that she found my bkg and we have to stay there since its non refundable. I paid a little over 80 dollars. I wasn't comfortable staying there but since its non ref., I took the chance. Another horror happened when I saw the room, the smell and its dirty. There was no double lock on the door so I didn't find it comfortable or safe. The sheets smells so me and my husband just sat there the whole night, we took turns to watch each other while sleeping. If you are traveling alone dont stay here or make sure you keep one eye open while sleeping.
Pros: The property has an amazing roof top view, small pool & fitness room. The room had balcony facing the street. Cons: Construction on the building was unbelievably unbearable with huge machine hammering into the concrete foundation.. I was told I would get a refund for one night but did not. Not near any restaurants or stores. Not very walkable. Staff recommended Playa El Nino.Went for dinner. Uber dropped me off but Uber & taxis would not pick up from that area.. Uber driver told me to be careful. I was able to take a bus to the bus station where I could get a taxi back to hotel. Not the best recommendation for a single woman at night.